As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve utilizing exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required. Beginner proficiency in Service Desk Voice Support is recommended.
Engage with clients to understand their needs and provide timely solutions.
Monitor system performance and troubleshoot issues proactively.
Document client interactions and resolutions to enhance service quality.
Collaborate with team members to share insights and improve processes.
Responsibilities
As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve utilizing exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required. Beginner proficiency in Service Desk Voice Support is recommended.
Engage with clients to understand their needs and provide timely solutions.
Monitor system performance and troubleshoot issues proactively.
Document client interactions and resolutions to enhance service quality.
Collaborate with team members to share insights and improve processes.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Key Responsibilities
Data Maintenance: Create, update, and deactivate item, and service master records in line with SOPs.
Validation Checks: Perform checks for duplication, formatting, classification, and completeness.
Tool Operation (Pilog): Use Pilog for master data entry, validation, workflow execution, and classification.
Stakeholder Communication: Coordinate with requesters (procurement, planning, etc.) for missing or incorrect data.
Compliance & Accuracy: Ensure adherence to naming conventions, standards, and audit requirements.
Reporting & Logs: Maintain data logs, exception records, and generate periodic data quality reports.
Issue Escalation: Flag anomalies or data conflicts to the MDM Manager for resolution.
Documentation: Update work instructions, checklists, and FAQs to support operational consistency.
Job Specifications
Experience
0-2 years in data management or related fields
Qualification
Bachelor’s degree in Information Management, Computer Science, or rel
Responsibilities
Key Responsibilities
Data Maintenance: Create, update, and deactivate item, and service master records in line with SOPs.
Validation Checks: Perform checks for duplication, formatting, classification, and completeness.
Tool Operation (Pilog): Use Pilog for master data entry, validation, workflow execution, and classification.
Stakeholder Communication: Coordinate with requesters (procurement, planning, etc.) for missing or incorrect data.
Compliance & Accuracy: Ensure adherence to naming conventions, standards, and audit requirements.
Reporting & Logs: Maintain data logs, exception records, and generate periodic data quality reports.
Issue Escalation: Flag anomalies or data conflicts to the MDM Manager for resolution.
Documentation: Update work instructions, checklists, and FAQs to support operational consistency.
Job Specifications
Experience
0-2 years in data management or related fields
Qualification
Bachelor’s degree in Information Management, Computer Science, or rel
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Contribute to team meetings by sharing insights and suggesting improvements.
Responsibilities
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Contribute to team meetings by sharing insights and suggesting improvements.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Analyze and troubleshoot software issues to ensure seamless operation of business systems.
Collaborate with cross-functional teams to enhance system performance and user experience.
Document solutions and processes to create a knowledge base for future reference.
Engage in continuous learning to stay updated on industry trends and technologies.
Provide exceptional customer service by addressing user inquiries and concerns promptly."
Responsibilities
As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Analyze and troubleshoot software issues to ensure seamless operation of business systems.
Collaborate with cross-functional teams to enhance system performance and user experience.
Document solutions and processes to create a knowledge base for future reference.
Engage in continuous learning to stay updated on industry trends and technologies.
Provide exceptional customer service by addressing user inquiries and concerns promptly."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Collaborate with team members to design and implement new features.
- Engage in code reviews to ensure quality and adherence to best practices.
- Assist in troubleshooting and debugging issues to enhance system performance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Java Full Stack Development.
- Good To Have Skills: Experience with modern web frameworks and libraries.
- Familiarity with RESTful APIs and microservices architecture.
- Understanding of database management systems and SQL.
- Experience with version control systems such as Git.
Additional Information:
- The candidate should have minimum 0-2 years of experience in Java Full Stack Development.
- This position is based at our Bengaluru office.
- A 15 years full time education is required."
Responsibilities
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Collaborate with team members to design and implement new features.
- Engage in code reviews to ensure quality and adherence to best practices.
- Assist in troubleshooting and debugging issues to enhance system performance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Java Full Stack Development.
- Good To Have Skills: Experience with modern web frameworks and libraries.
- Familiarity with RESTful APIs and microservices architecture.
- Understanding of database management systems and SQL.
- Experience with version control systems such as Git.
Additional Information:
- The candidate should have minimum 0-2 years of experience in Java Full Stack Development.
- This position is based at our Bengaluru office.
- A 15 years full time education is required."
Salary : Rs. 0.0 - Rs. 6.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project NCR Ops - Shared. The client is Cross Client, a company that provides a range of services and solutions across various industries, focusing on enhancing operational efficiency and customer satisfaction.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve system performance.
Document and track incidents and resolutions to maintain accurate records and facilitate knowledge sharing.
Proactively identify areas for improvement in IT processes and contribute innovative solutions.
Engage in continuous learning to stay updated on the latest technologies and best practices in IT service management."
Responsibilities
"Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project NCR Ops - Shared. The client is Cross Client, a company that provides a range of services and solutions across various industries, focusing on enhancing operational efficiency and customer satisfaction.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve system performance.
Document and track incidents and resolutions to maintain accurate records and facilitate knowledge sharing.
Proactively identify areas for improvement in IT processes and contribute innovative solutions.
Engage in continuous learning to stay updated on the latest technologies and best practices in IT service management."
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in IT Service Desk is recommended.
Facilitate effective communication between technical teams and end-users to ensure seamless service delivery.
Analyze service desk metrics to identify trends and areas for improvement.
Develop and maintain documentation for processes and procedures to enhance team efficiency.
Provide training and support to team members to foster a collaborative work environment.
Engage in continuous learning to stay updated on industry best practices and emerging technologies."
Responsibilities
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required. Intermediate proficiency in IT Service Desk is recommended.
Facilitate effective communication between technical teams and end-users to ensure seamless service delivery.
Analyze service desk metrics to identify trends and areas for improvement.
Develop and maintain documentation for processes and procedures to enhance team efficiency.
Provide training and support to team members to foster a collaborative work environment.
Engage in continuous learning to stay updated on industry best practices and emerging technologies."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
