Level 10(5 to 8 Years ) - 1L - 1.2L bill rate
Level 11(3 to 5 Years) -75 - 1L Bill rate
Responsibilities
Provide functional, technical or administrative support to resolve customer problems and querie24/5 shift
Flexible with both RTO & hybrid
Good communication skills
3-8 years work experience in customer service
Preferred experience but not mandatory – Hospitality/Travel/Tourisms.
Salary : Rs. 56,000.0 - Rs. 64,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and troubleshooting to ensure that the applications function seamlessly within the business environment, contributing to the overall success of the projects you are involved in.
Roles & Responsibilities:
MICROSOFT TEAMS & QE REPORTING
- Develop, maintain, and optimize QE reports related to Microsoft Teams performance and user experience.
- Analyse report data to identify trends, disruptions, and areas for improvement.
- Collaborate with end users to troubleshoot issues and gather feedback on reported disruptions.
- Take proactive action based on report insights, including outreach and remediation.
- Ensure reporting accuracy and consistency across platforms.
SHAREPOINT ONLINE ADMINISTRATION
- Manage SharePoint Online sites, including site creation, structure, and lifecycle.
- Handle user permissions and access controls in alignment with organizational policies.
- Use PowerShell to automate administrative tasks and generate reports.
- Support content owners and site users with best practices and troubleshooting.
CROSS-TRAINING & COLLABORATION
- Participate in cross-training initiatives to support broader Microsoft 365 administration.
- Collaborate with IT and business teams to align Microsoft 365 capabilities with organizational needs.
- Document processes and contribute to knowledge sharing across the team.
---
Required Qualifications:
- Proven experience as a Microsoft 365 Administrator, with a focus on Teams and SharePoint Online.
- Strong understanding of QE metrics, reporting tools, and data analysis.
- Proficiency in PowerShell scripting for Microsoft 365 administration.
- Experience with SharePoint site management and permission handling.
- Excellent communication and troubleshooting skills.
- Ability to work independently and collaboratively in a fast-paced environment."
Responsibilities
As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and troubleshooting to ensure that the applications function seamlessly within the business environment, contributing to the overall success of the projects you are involved in.
Roles & Responsibilities:
MICROSOFT TEAMS & QE REPORTING
- Develop, maintain, and optimize QE reports related to Microsoft Teams performance and user experience.
- Analyse report data to identify trends, disruptions, and areas for improvement.
- Collaborate with end users to troubleshoot issues and gather feedback on reported disruptions.
- Take proactive action based on report insights, including outreach and remediation.
- Ensure reporting accuracy and consistency across platforms.
SHAREPOINT ONLINE ADMINISTRATION
- Manage SharePoint Online sites, including site creation, structure, and lifecycle.
- Handle user permissions and access controls in alignment with organizational policies.
- Use PowerShell to automate administrative tasks and generate reports.
- Support content owners and site users with best practices and troubleshooting.
CROSS-TRAINING & COLLABORATION
- Participate in cross-training initiatives to support broader Microsoft 365 administration.
- Collaborate with IT and business teams to align Microsoft 365 capabilities with organizational needs.
- Document processes and contribute to knowledge sharing across the team.
---
Required Qualifications:
- Proven experience as a Microsoft 365 Administrator, with a focus on Teams and SharePoint Online.
- Strong understanding of QE metrics, reporting tools, and data analysis.
- Proficiency in PowerShell scripting for Microsoft 365 administration.
- Experience with SharePoint site management and permission handling.
- Excellent communication and troubleshooting skills.
- Ability to work independently and collaboratively in a fast-paced environment."
Salary : Rs. 0.0 - Rs. 1,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through a deep understanding of the product. Your commitment to quality will be evident as you work diligently to maintain the high standards of our world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong communication skills to interact effectively with clients.- Ability to analyze and interpret client issues accurately.- Familiarity with various support tools and ticketing systems. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through a deep understanding of the product. Your commitment to quality will be evident as you work diligently to maintain the high standards of our world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong communication skills to interact effectively with clients.- Ability to analyze and interpret client issues accurately.- Familiarity with various support tools and ticketing systems. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
: As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with team members to analyze, design, and develop software solutions.- Write clean, maintainable, and efficient code following best practices.- Participate in code reviews and provide constructive feedback to peers.- Troubleshoot, debug, and resolve technical issues.- Stay updated on emerging technologies and apply them to projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Snowflake Data Warehouse.- Strong understanding of ETL processes and data modeling.- Experience with cloud-based data platforms like AWS or Azure.- Hands-on experience with SQL and database management systems.- Knowledge of data warehousing concepts and best practices. Additional Information: - The candidate should have a minimum of 3 years of experience in Snowflake Data Warehouse.- This position is based at our Bengaluru office.- A 15 years full-time education is required.
Responsibilities
: As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with team members to analyze, design, and develop software solutions.- Write clean, maintainable, and efficient code following best practices.- Participate in code reviews and provide constructive feedback to peers.- Troubleshoot, debug, and resolve technical issues.- Stay updated on emerging technologies and apply them to projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Snowflake Data Warehouse.- Strong understanding of ETL processes and data modeling.- Experience with cloud-based data platforms like AWS or Azure.- Hands-on experience with SQL and database management systems.- Knowledge of data warehousing concepts and best practices. Additional Information: - The candidate should have a minimum of 3 years of experience in Snowflake Data Warehouse.- This position is based at our Bengaluru office.- A 15 years full-time education is required.
Salary : Rs. 0.0 - Rs. 1,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly to support business operations. You will also engage in problem-solving discussions and contribute innovative ideas to enhance application performance and user experience. Client Requirements for SAS resource:- 5+ Y of experience in SAS EG and SAS GRID- 5 + Y of Experience in Advance SAS (Macros, Advance functions, Proc SQL procedures)- 5+ Y of experience in SQL - Additional skill set - Good to have Python knowledge- Shift B support till 11 AM PST - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAS Base & Macros.- Good To Have Skills: Experience with data analysis and reporting tools.- Strong understanding of application development life cycle.- Experience in debugging and troubleshooting applications.- Familiarity with database management and SQL. Additional Information: - The candidate should have minimum 3 years of experience in SAS Base & Macros.- This position is based at our Chennai office.- A 15 years full time education is required.
Responsibilities
As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly to support business operations. You will also engage in problem-solving discussions and contribute innovative ideas to enhance application performance and user experience. Client Requirements for SAS resource:- 5+ Y of experience in SAS EG and SAS GRID- 5 + Y of Experience in Advance SAS (Macros, Advance functions, Proc SQL procedures)- 5+ Y of experience in SQL - Additional skill set - Good to have Python knowledge- Shift B support till 11 AM PST - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAS Base & Macros.- Good To Have Skills: Experience with data analysis and reporting tools.- Strong understanding of application development life cycle.- Experience in debugging and troubleshooting applications.- Familiarity with database management and SQL. Additional Information: - The candidate should have minimum 3 years of experience in SAS Base & Macros.- This position is based at our Chennai office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Experience Range in Required Skills: 5+ Relevant years
Job Description: • Designs and develops solutions on the ITSM/ITOM modules using best practices
• Partners with ServiceNow Business Analyst to understand requirements and possible solutions
• Takes ownership of complex business requirements and works them to completion
• Takes ownership of incident queue and work on remediation to completion
• Works closely with the ServiceNow functional team and external development partners to build requested items
• Experience configuring and improving core and custom applications
• Experience configuring and maintaining workflows, flow designs, scripts, UI design, ACL and business rules
• Configure and maintain notifications, UI pages, UI Macros, Script includes and Formatters
• Has working knowledge of ServiceNow ITSM/ITOM integrations using out of the box spokes or APIs
• Develops reports and dashboards using core ServiceNow functionality
• Load, manipulate and maintain data between ServiceNow and other systems
Develops and maintain clear and concise technical and process documentation
Responsibilities
Experience Range in Required Skills: 5+ Relevant years
Job Description: • Designs and develops solutions on the ITSM/ITOM modules using best practices
• Partners with ServiceNow Business Analyst to understand requirements and possible solutions
• Takes ownership of complex business requirements and works them to completion
• Takes ownership of incident queue and work on remediation to completion
• Works closely with the ServiceNow functional team and external development partners to build requested items
• Experience configuring and improving core and custom applications
• Experience configuring and maintaining workflows, flow designs, scripts, UI design, ACL and business rules
• Configure and maintain notifications, UI pages, UI Macros, Script includes and Formatters
• Has working knowledge of ServiceNow ITSM/ITOM integrations using out of the box spokes or APIs
• Develops reports and dashboards using core ServiceNow functionality
• Load, manipulate and maintain data between ServiceNow and other systems
Develops and maintain clear and concise technical and process documentation
Salary : Rs. 10.0 - Rs. 12.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather requirements, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in troubleshooting and optimizing existing applications to enhance performance and user experience, while maintaining a focus on quality and efficiency throughout the development process.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Mentor junior team members to enhance their skills and knowledge.
- Continuously evaluate and improve development processes to increase efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in API Testing, Automated Testing, Java, Selenium.
- Good To Have Skills: Experience with performance testing tools.
- Strong understanding of RESTful services and API design principles.
- Familiarity with version control systems such as Git.
- Experience in writing and executing test cases for API endpoints.
Additional Information:
- The candidate should have minimum 5 years of experience in API Testing.
- This position is based at our Bengaluru office.
- A 15 years full time education is required."
Responsibilities
As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather requirements, developing application features, and ensuring that the applications are aligned with business objectives. You will also engage in troubleshooting and optimizing existing applications to enhance performance and user experience, while maintaining a focus on quality and efficiency throughout the development process.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Mentor junior team members to enhance their skills and knowledge.
- Continuously evaluate and improve development processes to increase efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in API Testing, Automated Testing, Java, Selenium.
- Good To Have Skills: Experience with performance testing tools.
- Strong understanding of RESTful services and API design principles.
- Familiarity with version control systems such as Git.
- Experience in writing and executing test cases for API endpoints.
Additional Information:
- The candidate should have minimum 5 years of experience in API Testing.
- This position is based at our Bengaluru office.
- A 15 years full time education is required."
Salary : Rs. 0.0 - Rs. 18,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
