We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Coimbatore Ops - Shared. The client is Cross Client, a company that provides diverse and comprehensive services across multiple sectors to support operational excellence and innovation.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth IT operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Develop a strong understanding of IT production systems and service delivery processes to effectively support operational needs.
Execute assigned tasks with attention to detail and quality, ensuring timely resolution of incidents and issues.
Collaborate with team members to identify recurring problems and contribute to continuous improvement efforts.
Communicate clearly and professionally with stakeholders to provide updates and gather necessary information.
Follow established procedures and guidelines while demonstrating eagerness to learn and adapt to new challenges
Responsibilities
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Coimbatore Ops - Shared. The client is Cross Client, a company that provides diverse and comprehensive services across multiple sectors to support operational excellence and innovation.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, investigation, and restoration to ensure smooth IT operations. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Develop a strong understanding of IT production systems and service delivery processes to effectively support operational needs.
Execute assigned tasks with attention to detail and quality, ensuring timely resolution of incidents and issues.
Collaborate with team members to identify recurring problems and contribute to continuous improvement efforts.
Communicate clearly and professionally with stakeholders to provide updates and gather necessary information.
Follow established procedures and guidelines while demonstrating eagerness to learn and adapt to new challenges
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Responsibilities:
• Work closely with application, engineering, security and operations teams to engineer and build Cloud native Services on AWS/Azure Cloud (PaaS and IaaS solutions) within an agile and modern enterprise grade operating model.
• Maintaining and developing the Infrastructure as Code repository using Terraform and be able to deliver a fully automatized cloud infrastructure.
• Implement and maintain monitoring and alerting systems to detect issues proactively.
• Perform deployment, configuration, monitoring and maintenance of high availability enterprise solutions.
• Perform proactive system administration, monitoring, technical efficiency tuning, up-time, alert notifications, and automation tasks.
• Manage and administer the AWS/Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security
• Analyze existing operational standards, processes, and/or governance to identify and implement improvements
• Manage security and access controls of AWS/Azure cloud-based solutions
• Develop and implement policy driven data protection best practices to ensure cloud solutions are protected from data loss
Mandatory Technical Skills:
• Around 2 years of experience with AWS/Azure Cloud (IaaS, PaaS, Database) and Azure DevOps
• Around 2 years of experience with Infrastructure As Code using Terraform
• Advanced skills on LINUX, Network, security and Docker based environment
• Programming languages is a plus (For example: PowerShell, Shell, Python).
Responsibilities
Responsibilities:
• Work closely with application, engineering, security and operations teams to engineer and build Cloud native Services on AWS/Azure Cloud (PaaS and IaaS solutions) within an agile and modern enterprise grade operating model.
• Maintaining and developing the Infrastructure as Code repository using Terraform and be able to deliver a fully automatized cloud infrastructure.
• Implement and maintain monitoring and alerting systems to detect issues proactively.
• Perform deployment, configuration, monitoring and maintenance of high availability enterprise solutions.
• Perform proactive system administration, monitoring, technical efficiency tuning, up-time, alert notifications, and automation tasks.
• Manage and administer the AWS/Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security
• Analyze existing operational standards, processes, and/or governance to identify and implement improvements
• Manage security and access controls of AWS/Azure cloud-based solutions
• Develop and implement policy driven data protection best practices to ensure cloud solutions are protected from data loss
Mandatory Technical Skills:
• Around 2 years of experience with AWS/Azure Cloud (IaaS, PaaS, Database) and Azure DevOps
• Around 2 years of experience with Infrastructure As Code using Terraform
• Advanced skills on LINUX, Network, security and Docker based environment
• Programming languages is a plus (For example: PowerShell, Shell, Python).
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
