Job Description: Security Administrator (Offshore)
Security Configuration and Maintenance: Configure and maintain security groups, domain, and business process security policies to ensure robust access control.
• Account Lifecycle Management: Oversee the creation, updating, and deactivation of user accounts, ensuring accurate and secure account management.
• Incident Management: Provide Level 2 support by managing and resolving security-related incidents efficiently.
• Emergency Access Management: Administer and monitor emergency access (Break Glass) procedures to ensure secure and controlled access during critical situations.
• Compliance and Training Support: Assist in compliance reviews and facilitate security training to promote adherence to security policies and standards.
• Access Management for Lower Environments: Manage and oversee access to lower environments, such as sandbox and implementation tenants, ensuring appropriate access controls are in place.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management. You will engage in investigations and work towards restoring services efficiently, ensuring a seamless experience for users and stakeholders alike. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Collaborate with cross-functional teams to ensure timely resolution of incidents and issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Familiarity with troubleshooting techniques for desktop environments.- Understanding of IT service management frameworks.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based in Mumbai.- A 15 years full time education is required.
Responsibilities
As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management. You will engage in investigations and work towards restoring services efficiently, ensuring a seamless experience for users and stakeholders alike. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Collaborate with cross-functional teams to ensure timely resolution of incidents and issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Familiarity with troubleshooting techniques for desktop environments.- Understanding of IT service management frameworks.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based in Mumbai.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Required skills and qualifications
*5–7 years of hands-on experience as a ServiceNow Developer or Consultant.
*Proven experience implementing solutions within the ServiceNow Integrated Risk Management (IRM) or GRC module.
*Expertise in ServiceNow platform development, including JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, Workflows, and Flow Designer.
*In-depth knowledge of GRC processes and industry frameworks, such as NIST, ISO 27001, GDPR, or other relevant compliance standards.
*Strong experience with integrations using REST/SOAP APIs, IntegrationHub, and MID Servers.
*Experience with Agile development methodologies.
*Excellent problem-solving, analytical, and communication skills.
Responsibilities
Required skills and qualifications
*5–7 years of hands-on experience as a ServiceNow Developer or Consultant.
*Proven experience implementing solutions within the ServiceNow Integrated Risk Management (IRM) or GRC module.
*Expertise in ServiceNow platform development, including JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, Workflows, and Flow Designer.
*In-depth knowledge of GRC processes and industry frameworks, such as NIST, ISO 27001, GDPR, or other relevant compliance standards.
*Strong experience with integrations using REST/SOAP APIs, IntegrationHub, and MID Servers.
*Experience with Agile development methodologies.
*Excellent problem-solving, analytical, and communication skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
