The xMatters Technical Engineer is responsible for administering the xMatters platform, managing user and group structures, overseeing license utilization, configuring incident alerting workflows, and integrating xMatters with ServiceNow and enterprise monitoring tools. The role enables reliable on-call notifications, automated escalations, and multi-channel communication for incident response across global operations.Roles and Responsibilities• Configure, deploy, and manage the xMatters platform, including users, groups, devices, shifts, and escalation paths.• Administer on-call schedules, rotations, and notification rules for 24x7 support teams.• Manage license allocation, usage monitoring, entitlement updates, and renewal planning.• Configure and maintain integrations with ServiceNow ITSM and ITOM modules, including incident enrichment and two-way synchronization.• Build and maintain alert routing workflows, multi-channel notifications, and fallback paths.• Integrate monitoring tools such as Dynatrace, Datadog, Splunk, SolarWinds, AppDynamics, Zabbix, and cloud monitoring systems.• Configure communication via email, SMS, voice, push, MS Teams, Slack, and webhook-based channels.• Troubleshoot delivery issues, integration failures, device problems, and user sync errors.• Provide L2 and L3 support for alerting workflows, routing issues, and platform stability.• Develop and document workflows, integration parameters, group structures, and scheduling configurations.Professional and Technical Skills• Hands-on expertise in configuring and administering xMatters for enterprise environments.• Strong understanding of xMatters workflows, communication plans, REST APIs, webhooks, and transformation scripts.• Experience integrating xMatters with ServiceNow for incident and event notifications.• Ability to design multi-channel escalation workflows and alert routing logic.• Scripting knowledge in Python, JavaScript, or PowerShell for automations and integration enhancements.• Familiarity with monitoring platforms such as Dynatrace, Datadog, Splunk, SolarWinds, or AppDynamics.• Understanding of incident management, on-call rotations, escalation processes, and ITSM standards.• Strong troubleshooting ability across alerting, integration, and communication layers.Good to Have Skills• Experience with large-scale global xMatters deployments and complex team structures.• Knowledge of identity management, authentication, and role-based access.• Understanding of cloud-native monitoring and alerting mechanisms.• Exposure to ChatOps integrations and advanced automation frameworks.• Knowledge of license cost planning and consumption forecasting.Additional Information• Strong documentation, governance, and audit-readiness mindset.• Ability to work with SRE, ITSM, NOC, Cloud, and Application teams.• Experience supporting major incident processes and critical alerts.• Capability to enhance alerting architecture, reduce noise, and improve response efficiency.• A full-time education of 15 years is required
Responsibilities
The xMatters Technical Engineer is responsible for administering the xMatters platform, managing user and group structures, overseeing license utilization, configuring incident alerting workflows, and integrating xMatters with ServiceNow and enterprise monitoring tools. The role enables reliable on-call notifications, automated escalations, and multi-channel communication for incident response across global operations.Roles and Responsibilities• Configure, deploy, and manage the xMatters platform, including users, groups, devices, shifts, and escalation paths.• Administer on-call schedules, rotations, and notification rules for 24x7 support teams.• Manage license allocation, usage monitoring, entitlement updates, and renewal planning.• Configure and maintain integrations with ServiceNow ITSM and ITOM modules, including incident enrichment and two-way synchronization.• Build and maintain alert routing workflows, multi-channel notifications, and fallback paths.• Integrate monitoring tools such as Dynatrace, Datadog, Splunk, SolarWinds, AppDynamics, Zabbix, and cloud monitoring systems.• Configure communication via email, SMS, voice, push, MS Teams, Slack, and webhook-based channels.• Troubleshoot delivery issues, integration failures, device problems, and user sync errors.• Provide L2 and L3 support for alerting workflows, routing issues, and platform stability.• Develop and document workflows, integration parameters, group structures, and scheduling configurations.Professional and Technical Skills• Hands-on expertise in configuring and administering xMatters for enterprise environments.• Strong understanding of xMatters workflows, communication plans, REST APIs, webhooks, and transformation scripts.• Experience integrating xMatters with ServiceNow for incident and event notifications.• Ability to design multi-channel escalation workflows and alert routing logic.• Scripting knowledge in Python, JavaScript, or PowerShell for automations and integration enhancements.• Familiarity with monitoring platforms such as Dynatrace, Datadog, Splunk, SolarWinds, or AppDynamics.• Understanding of incident management, on-call rotations, escalation processes, and ITSM standards.• Strong troubleshooting ability across alerting, integration, and communication layers.Good to Have Skills• Experience with large-scale global xMatters deployments and complex team structures.• Knowledge of identity management, authentication, and role-based access.• Understanding of cloud-native monitoring and alerting mechanisms.• Exposure to ChatOps integrations and advanced automation frameworks.• Knowledge of license cost planning and consumption forecasting.Additional Information• Strong documentation, governance, and audit-readiness mindset.• Ability to work with SRE, ITSM, NOC, Cloud, and Application teams.• Experience supporting major incident processes and critical alerts.• Capability to enhance alerting architecture, reduce noise, and improve response efficiency.• A full-time education of 15 years is required
Salary : Rs. 8,40,000.0 - Rs. 9,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Proficient in Power BI dashboards development, Power query, DAX; Proficient in SQL Query & Stored Proc development. Knowledge on DW concepts; facts, dimensions, SCDs etc. is mandatory.
Development of Power BI dashboards.
The sub-contractor resource will be creating Power BI dashboards of the use cases identified and assigned to him/her. Expect the resource to deliver as per PwC quality and agreed upon timelines.
Proficient in preparing design docs, user manual; Excellent communication and stakeholder management skills.
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Detailed JD
Description:
The NDR Architect is responsible for designing, implementing, and optimizing Network Detection and Response solutions to strengthen the organization’s cybersecurity posture. This role involves architecting scalable detection frameworks, integrating threat intelligence, and ensuring proactive defense against advanced network-based threats.
Job Title: Network Security Architect
Key Responsibilities:
Design and architect secure firewall solutions across on-premises and cloud.
Lead the deployment, configuration, and maintenance of next-gen firewalls (NGFWs).
Define and enforce network segmentation and access control policies.
Conduct firewall rule audits and optimize configurations for performance and security.
Collaborate with SOC and incident response teams to mitigate threats.
Evaluate and integrate firewall management tools and automation platforms.
Stay current with emerging threats, vulnerabilities, and firewall technologies.
Architect and implement scalable NDR solutions using platforms like Vectra AI, Darktrace, Cisco Secure Network Analytics, Cortex NDR, etc.
Integrate NDR tools with SIEM, SOAR, and threat intelligence platforms.
Define detection logic, alerting thresholds, and response playbooks.
Collaborate with SOC and IR teams to investigate and remediate network-based threats.
Conduct gap analysis and optimize network telemetry sources (NetFlow, packet capture, etc.).
Lead proof-of-concept evaluations and vendor assessments.
Ensure compliance with regulatory standards (HIPAA, PCI-DSS, GDPR).
Experience & Qualifications:
Should have 15 to 18 years of experience in Network Security and firewalls.
Hands-on experience on Palo Alto firewalls with Panorama configuration.
Having knowledge of micro-segmentation, NAC, and NDR would be an added advantage.
Should have excellent communication skills for interacting with clients.
Good to Have:
Knowledge of Zero Trust and XDR strategies.
Preferred Certifications:
Palo Alto Networks Certified Network Security Engineer (PCNSE)
Certified Information Systems Security Professional (CISSP)
Experience:
15+ Years in Network Security
Responsibilities
Detailed JD
Description:
The NDR Architect is responsible for designing, implementing, and optimizing Network Detection and Response solutions to strengthen the organization’s cybersecurity posture. This role involves architecting scalable detection frameworks, integrating threat intelligence, and ensuring proactive defense against advanced network-based threats.
Job Title: Network Security Architect
Key Responsibilities:
Design and architect secure firewall solutions across on-premises and cloud.
Lead the deployment, configuration, and maintenance of next-gen firewalls (NGFWs).
Define and enforce network segmentation and access control policies.
Conduct firewall rule audits and optimize configurations for performance and security.
Collaborate with SOC and incident response teams to mitigate threats.
Evaluate and integrate firewall management tools and automation platforms.
Stay current with emerging threats, vulnerabilities, and firewall technologies.
Architect and implement scalable NDR solutions using platforms like Vectra AI, Darktrace, Cisco Secure Network Analytics, Cortex NDR, etc.
Integrate NDR tools with SIEM, SOAR, and threat intelligence platforms.
Define detection logic, alerting thresholds, and response playbooks.
Collaborate with SOC and IR teams to investigate and remediate network-based threats.
Conduct gap analysis and optimize network telemetry sources (NetFlow, packet capture, etc.).
Lead proof-of-concept evaluations and vendor assessments.
Ensure compliance with regulatory standards (HIPAA, PCI-DSS, GDPR).
Experience & Qualifications:
Should have 15 to 18 years of experience in Network Security and firewalls.
Hands-on experience on Palo Alto firewalls with Panorama configuration.
Having knowledge of micro-segmentation, NAC, and NDR would be an added advantage.
Should have excellent communication skills for interacting with clients.
Good to Have:
Knowledge of Zero Trust and XDR strategies.
Preferred Certifications:
Palo Alto Networks Certified Network Security Engineer (PCNSE)
Certified Information Systems Security Professional (CISSP)
Experience:
15+ Years in Network Security
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Develop, operate & improve integrations, Design Documentations
Develop components of API, Proxies, policies on API Gateway, Unit test, Intg Tests
Intgs on iPAAS, event config in CDC tool, create topics on event bus
Provide support in testing; AIS LogicApps, Service Bus, Event Grid
full stack developers with prior experience of migrating BizTalk to Azure
Responsibilities
Develop, operate & improve integrations, Design Documentations
Develop components of API, Proxies, policies on API Gateway, Unit test, Intg Tests
Intgs on iPAAS, event config in CDC tool, create topics on event bus
Provide support in testing; AIS LogicApps, Service Bus, Event Grid
full stack developers with prior experience of migrating BizTalk to Azure
Salary : Rs. 0.0 - Rs. 1,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Change Management.- Strong analytical and problem-solving skills.- Experience with incident management and resolution processes.- Ability to work collaboratively in a team environment.- Familiarity with software development life cycle and methodologies. Additional Information: - The candidate should have minimum 5 years of experience in Change Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Change Management.- Strong analytical and problem-solving skills.- Experience with incident management and resolution processes.- Ability to work collaboratively in a team environment.- Familiarity with software development life cycle and methodologies. Additional Information: - The candidate should have minimum 5 years of experience in Change Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 1,20,000.0 - Rs. 1,40,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Data Engineer, you will design, develop, and maintain data solutions that facilitate data generation, collection, and processing. Your typical day will involve creating data pipelines, ensuring data quality, and implementing ETL processes to migrate and deploy data across various systems. You will collaborate with cross-functional teams to understand data requirements and deliver effective solutions that meet organizational needs. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve data processes to optimize performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Good To Have Skills: Experience with cloud platforms such as AWS or Azure.- Strong understanding of data modeling and database design principles.- Experience with data warehousing solutions and big data technologies.- Familiarity with programming languages such as Java or Python
Responsibilities
As a Data Engineer, you will design, develop, and maintain data solutions that facilitate data generation, collection, and processing. Your typical day will involve creating data pipelines, ensuring data quality, and implementing ETL processes to migrate and deploy data across various systems. You will collaborate with cross-functional teams to understand data requirements and deliver effective solutions that meet organizational needs. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve data processes to optimize performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot.- Good To Have Skills: Experience with cloud platforms such as AWS or Azure.- Strong understanding of data modeling and database design principles.- Experience with data warehousing solutions and big data technologies.- Familiarity with programming languages such as Java or Python
Salary : Rs. 0.0 - Rs. 2,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
