Role Summary
The CMDB Operations Support Engineer is responsible for executing day-to-day CMDB operations, ensuring Configuration Item (CI) data quality, governance compliance, lifecycle management, and operational support for the ServiceNow CMDB. The role works closely with infrastructure, application, discovery, and platform teams to maintain an accurate and reliable CMDB that supports ITSM, ITOM, and business services
Key Responsibilities
- Perform CI creation, update, retirement, and lifecycle maintenance activities.
- Execute CMDB data quality checks, reconciliation, cleanup, and remediation activities.
- Manage CMDB-related incidents, requests, and service tickets.
- Monitor CMDB health dashboards, KPIs, and compliance metrics.
- Validate CI relationships, ownership, and mandatory attributes.
- Support Discovery, Service Mapping, and integration data reconciliation activities.
- Assist with audit requests, compliance reviews, and governance reporting.
- Maintain CMDB documentation, SOPs, and operational procedures.
- Identify data discrepancies and drive corrective actions with data owners.
- Support CSDM alignment and CMDB governance initiatives
Technical Skills (Mandatory) •
- 2–5 years of ServiceNow administration, CMDB, or ITSM support experience.
- Good understanding of ServiceNow CMDB, CSDM, Discovery, and Service Mapping concepts.
- Experience with CI lifecycle management and data quality management.
- Knowledge of ITIL processes (Incident, Change, Problem, Asset Management).
- Strong analytical, troubleshooting, and data validation skills.
- Experience working with CMDB Health Dashboards and reporting.
- Good communication and stakeholder coordination skills.
Responsibilities
Role Summary
The CMDB Operations Support Engineer is responsible for executing day-to-day CMDB operations, ensuring Configuration Item (CI) data quality, governance compliance, lifecycle management, and operational support for the ServiceNow CMDB. The role works closely with infrastructure, application, discovery, and platform teams to maintain an accurate and reliable CMDB that supports ITSM, ITOM, and business services
Key Responsibilities
- Perform CI creation, update, retirement, and lifecycle maintenance activities.
- Execute CMDB data quality checks, reconciliation, cleanup, and remediation activities.
- Manage CMDB-related incidents, requests, and service tickets.
- Monitor CMDB health dashboards, KPIs, and compliance metrics.
- Validate CI relationships, ownership, and mandatory attributes.
- Support Discovery, Service Mapping, and integration data reconciliation activities.
- Assist with audit requests, compliance reviews, and governance reporting.
- Maintain CMDB documentation, SOPs, and operational procedures.
- Identify data discrepancies and drive corrective actions with data owners.
- Support CSDM alignment and CMDB governance initiatives
Technical Skills (Mandatory) •
- 2–5 years of ServiceNow administration, CMDB, or ITSM support experience.
- Good understanding of ServiceNow CMDB, CSDM, Discovery, and Service Mapping concepts.
- Experience with CI lifecycle management and data quality management.
- Knowledge of ITIL processes (Incident, Change, Problem, Asset Management).
- Strong analytical, troubleshooting, and data validation skills.
- Experience working with CMDB Health Dashboards and reporting.
- Good communication and stakeholder coordination skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
We are looking for an experienced Scrum Master with 3–6 years of hands-on Agile experience, including strong exposure to the Scaled Agile Framework (SAFe). The ideal candidate will facilitate Agile teams, coach stakeholders, and ensure successful delivery across Agile Release Trains (ARTs) while driving continuous improvement and Agile maturity.
Key Responsibilities:
Scrum & Team Facilitation
Serve as Scrum Master for one or more Agile teams in a SAFe environment.
Facilitate all Agile ceremonies:
Sprint Planning
Daily Stand-ups
Sprint Reviews
Sprint Retrospectives
Ensure teams follow Scrum, Kanban, and SAFe principles effectively.
SAFe & Program-Level Responsibilities
Support PI Planning, System Demos, and Inspect & Adapt (I&A) workshops.
Work closely with Release Train Engineer (RTE), Product Owners, and Product Managers.
Help manage dependencies, risks, and impediments across teams within the ART.
Promote alignment with SAFe core values: Alignment, Built-in Quality, Transparency, and Program Execution.
Coaching & Servant Leadership
Act as a servant leader and Agile coach for teams and stakeholders.
Coach Product Owners on backlog refinement, story writing, and prioritization.
Mentor teams on self-organization, cross-functionality, and Agile best practices.
Drive continuous improvement using metrics and retrospectives.
Delivery & Metrics
Track and report Agile metrics such as Velocity, Burndown/Burnup, Cycle Time, and Predictability.
Identify and remove impediments to ensure smooth sprint and PI execution.
Promote built-in quality practices like Definition of Ready (DoR) and Definition of Done (DoD).
Stakeholder Collaboration
Collaborate with engineering, QA, DevOps, architecture, and business stakeholders.
Communicate status, risks, and dependencies transparently.
Support change management and Agile transformation initiatives.
Required Skills & Qualifications
Experience
3–6 years of experience as a Scrum Master / Agile Coach.
Minimum 3+ years working in a SAFe (Scaled Agile Framework) environment.
Experience handling multiple teams within an Agile Release Train.
Technical & Agile Skills
Strong understanding of Scrum, Kanban, SAFe, and Lean-Agile principles.
Experience with Agile tools such as JIRA, Confluence, Azure DevOps, or similar.
Solid understanding of SDLC, CI/CD, and DevOps practices.
Experience working with distributed and cross-functional teams.
Certifications (Preferred / Required)
Certified SAFe Scrum Master (SSM) – Required or strongly preferred
SAFe Advanced Scrum Master (SASM) – Plus
CSM / PSM I or II – Plus
Soft Skills
Excellent communication and facilitation skills.
Strong conflict resolution and problem-solving abilities.
Ability to influence without authority.
Highly collaborative, proactive, and adaptable.
Responsibilities
Job Description:
We are looking for an experienced Scrum Master with 3–6 years of hands-on Agile experience, including strong exposure to the Scaled Agile Framework (SAFe). The ideal candidate will facilitate Agile teams, coach stakeholders, and ensure successful delivery across Agile Release Trains (ARTs) while driving continuous improvement and Agile maturity.
Key Responsibilities:
Scrum & Team Facilitation
Serve as Scrum Master for one or more Agile teams in a SAFe environment.
Facilitate all Agile ceremonies:
Sprint Planning
Daily Stand-ups
Sprint Reviews
Sprint Retrospectives
Ensure teams follow Scrum, Kanban, and SAFe principles effectively.
SAFe & Program-Level Responsibilities
Support PI Planning, System Demos, and Inspect & Adapt (I&A) workshops.
Work closely with Release Train Engineer (RTE), Product Owners, and Product Managers.
Help manage dependencies, risks, and impediments across teams within the ART.
Promote alignment with SAFe core values: Alignment, Built-in Quality, Transparency, and Program Execution.
Coaching & Servant Leadership
Act as a servant leader and Agile coach for teams and stakeholders.
Coach Product Owners on backlog refinement, story writing, and prioritization.
Mentor teams on self-organization, cross-functionality, and Agile best practices.
Drive continuous improvement using metrics and retrospectives.
Delivery & Metrics
Track and report Agile metrics such as Velocity, Burndown/Burnup, Cycle Time, and Predictability.
Identify and remove impediments to ensure smooth sprint and PI execution.
Promote built-in quality practices like Definition of Ready (DoR) and Definition of Done (DoD).
Stakeholder Collaboration
Collaborate with engineering, QA, DevOps, architecture, and business stakeholders.
Communicate status, risks, and dependencies transparently.
Support change management and Agile transformation initiatives.
Required Skills & Qualifications
Experience
3–6 years of experience as a Scrum Master / Agile Coach.
Minimum 3+ years working in a SAFe (Scaled Agile Framework) environment.
Experience handling multiple teams within an Agile Release Train.
Technical & Agile Skills
Strong understanding of Scrum, Kanban, SAFe, and Lean-Agile principles.
Experience with Agile tools such as JIRA, Confluence, Azure DevOps, or similar.
Solid understanding of SDLC, CI/CD, and DevOps practices.
Experience working with distributed and cross-functional teams.
Certifications (Preferred / Required)
Certified SAFe Scrum Master (SSM) – Required or strongly preferred
SAFe Advanced Scrum Master (SASM) – Plus
CSM / PSM I or II – Plus
Soft Skills
Excellent communication and facilitation skills.
Strong conflict resolution and problem-solving abilities.
Ability to influence without authority.
Highly collaborative, proactive, and adaptable.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, your day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. You engage in collaborative environments that emphasize agile methodologies and modern frameworks to ensure the delivery of scalable and efficient software. Your work focuses on meeting unique business requirements through innovative and high-quality software development practices, contributing to the overall success of projects and organizational goals.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand project requirements and deliver effective software solutions.
- Maintain and enhance existing software applications to improve performance and user experience.
- Document software designs, code changes, and technical specifications to support knowledge sharing and future maintenance.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Kronos.
- Strong knowledge of software development life cycle and agile methodologies.
- Experience in designing and implementing scalable software components.
- Ability to troubleshoot and resolve complex software issues efficiently.
- Familiarity with version control systems and collaborative development tools.
- Good communication skills to effectively interact with team members and stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Kronos.
- This position is based at our Chennai office.
- A 15 years full time education is required."
Responsibilities
As a Custom Software Engineer, your day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. You engage in collaborative environments that emphasize agile methodologies and modern frameworks to ensure the delivery of scalable and efficient software. Your work focuses on meeting unique business requirements through innovative and high-quality software development practices, contributing to the overall success of projects and organizational goals.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand project requirements and deliver effective software solutions.
- Maintain and enhance existing software applications to improve performance and user experience.
- Document software designs, code changes, and technical specifications to support knowledge sharing and future maintenance.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Kronos.
- Strong knowledge of software development life cycle and agile methodologies.
- Experience in designing and implementing scalable software components.
- Ability to troubleshoot and resolve complex software issues efficiently.
- Familiarity with version control systems and collaborative development tools.
- Good communication skills to effectively interact with team members and stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Kronos.
- This position is based at our Chennai office.
- A 15 years full time education is required."
Salary : Rs. 12,00,000.0 - Rs. 14,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with multiple teams to address challenges and optimize application functionality is a key aspect of daily activities.Roles & Responsibilities: - Expected to perform analyse and provide solutions of production issues.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Coordinate cross-functional communication to ensure alignment on project goals and deliverables.Professional & Technical Skills: - Must Have Skills: Proficiency in Go Programming Language and angular- Strong knowledge of application configuration - Experience working with APIs and integrating third-party services.- Familiarity with low-code platforms and their application in software customization.- Ability to troubleshoot and resolve system stability and performance issues.- Competence in collaborating with cross-functional teams to deliver scalable solutions.Additional Information: - The candidate should have minimum 5 years of experience in Go Programming Language.- This position is based at our Bengaluru office.- A 15 year full time education is required.
Responsibilities
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with multiple teams to address challenges and optimize application functionality is a key aspect of daily activities.Roles & Responsibilities: - Expected to perform analyse and provide solutions of production issues.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Coordinate cross-functional communication to ensure alignment on project goals and deliverables.Professional & Technical Skills: - Must Have Skills: Proficiency in Go Programming Language and angular- Strong knowledge of application configuration - Experience working with APIs and integrating third-party services.- Familiarity with low-code platforms and their application in software customization.- Ability to troubleshoot and resolve system stability and performance issues.- Competence in collaborating with cross-functional teams to deliver scalable solutions.Additional Information: - The candidate should have minimum 5 years of experience in Go Programming Language.- This position is based at our Bengaluru office.- A 15 year full time education is required.
Salary : Rs. 15,00,000.0 - Rs. 18,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
