Lead end‑to‑end design, development, and implementation of ServiceNow solutions.
Oversee upgrade activities, instance clones, and platform performance optimization.
Architect scalable integrations using REST/SOAP, IntegrationHub, MID Server.
Review code, enforce best practices, and mentor junior developers.
Drive ITAM, ITSM, ITOM standards and platform governance.
Lead creation of dashboards, scorecards, and Performance Analytics KPIs.
Collaborate with stakeholders to translate business needs into technical solutions.
Job Description – ServiceNow Business Analyst (ESC, UX/UI, Virtual Agent)
Role: ServiceNow Business Analyst – ESC / UX / Virtual Agent
Gather requirements and design workflows for Employee Service Center (ESC) portal.
Create wireframes & prototypes for ServiceNow UI/UX, Catalog, and Portal pages.
Mandatory skills: ServiceNow development & design, including scripting and workflow automation
REST/SOAP integrations, IntegrationHub, MID Server
Platform upgrades, performance tuning, and governance
Dashboard & Performance Analytics (KPIs, scorecards)
Stakeholder collaboration and translating business needs into solutions
ESC, UX/UI, Virtual Agent, and NLU configuration (for BA role)
Wireframing, prototyping, and user journey optimization
Strong understanding of ITSM, ITIL, and ServiceNow best practices
Responsibilities
Lead end‑to‑end design, development, and implementation of ServiceNow solutions.
Oversee upgrade activities, instance clones, and platform performance optimization.
Architect scalable integrations using REST/SOAP, IntegrationHub, MID Server.
Review code, enforce best practices, and mentor junior developers.
Drive ITAM, ITSM, ITOM standards and platform governance.
Lead creation of dashboards, scorecards, and Performance Analytics KPIs.
Collaborate with stakeholders to translate business needs into technical solutions.
Job Description – ServiceNow Business Analyst (ESC, UX/UI, Virtual Agent)
Role: ServiceNow Business Analyst – ESC / UX / Virtual Agent
Gather requirements and design workflows for Employee Service Center (ESC) portal.
Create wireframes & prototypes for ServiceNow UI/UX, Catalog, and Portal pages.
Mandatory skills: ServiceNow development & design, including scripting and workflow automation
REST/SOAP integrations, IntegrationHub, MID Server
Platform upgrades, performance tuning, and governance
Dashboard & Performance Analytics (KPIs, scorecards)
Stakeholder collaboration and translating business needs into solutions
ESC, UX/UI, Virtual Agent, and NLU configuration (for BA role)
Wireframing, prototyping, and user journey optimization
Strong understanding of ITSM, ITIL, and ServiceNow best practices
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are seeking 2 highly skilled full stack developers with strong expertise in backend development using Java Spring Boot, frontend development using Angular and Drupal (nice to have). The ideal candidate will have deep database design and optimization skills, experience building scalable web applications and ability to work across the full software development cycle.
We are seeking 2 highly skilled full stack developers with strong expertise in backend development using Java Spring Boot, frontend development using Angular and Drupal (nice to have). The ideal candidate will have deep database design and optimization skills, experience building scalable web applications and ability to work across the full software development cycle.
Responsibilities
We are seeking 2 highly skilled full stack developers with strong expertise in backend development using Java Spring Boot, frontend development using Angular and Drupal (nice to have). The ideal candidate will have deep database design and optimization skills, experience building scalable web applications and ability to work across the full software development cycle.
We are seeking 2 highly skilled full stack developers with strong expertise in backend development using Java Spring Boot, frontend development using Angular and Drupal (nice to have). The ideal candidate will have deep database design and optimization skills, experience building scalable web applications and ability to work across the full software development cycle.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and procedures to enhance team knowledge.
- Engage in training and mentoring junior team members to foster their development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Configuration Management Database (CMDB).
- Strong understanding of IT service management principles and best practices.
- Experience with incident management and problem resolution processes.
- Familiarity with database management and data integrity practices.
- Ability to analyze system performance metrics and generate reports.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow Configuration Management Database (CMDB).
- This position is based at our Bengaluru office.
- A 15 years full time education is required."
Comments for Suppliers: ServiceNow Configuration Management Database (CMDB)
Responsibilities
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and procedures to enhance team knowledge.
- Engage in training and mentoring junior team members to foster their development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Configuration Management Database (CMDB).
- Strong understanding of IT service management principles and best practices.
- Experience with incident management and problem resolution processes.
- Familiarity with database management and data integrity practices.
- Ability to analyze system performance metrics and generate reports.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow Configuration Management Database (CMDB).
- This position is based at our Bengaluru office.
- A 15 years full time education is required."
Comments for Suppliers: ServiceNow Configuration Management Database (CMDB)
Salary : Rs. 10,00,000.0 - Rs. 12,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :ServiceNow Configuration Management Database (CMDB)
• Java (Spring Boot, Micrometer, OpenTelemetry)
• Kafka, Redis, Elasticsearch, ClickHouse
• RESTful API design, GraphQL (optional)
• Docker, Kubernetes, GitHub Actions or Jenkins
• Experience with observability tools is a plus
(AND/OR)
• 5+ years of experience in backend development with Node.js, Java (Spring Boot), or Python (FastAPI/Django).
• Strong understanding of microservices architecture, API design, and event-driven systems.
• Experience with PostgreSQL, MongoDB, and Redis.
• Familiarity with message brokers like Kafka or RabbitMQ.
• Hands-on experience with Docker, Kubernetes, and CI/CD pipelines.
• Proficiency in unit testing and BDD frameworks (e.g., Cucumber, Behave, SpecFlow).
• Knowledge of OAuth2, JWT, and secure coding practices.
• Experience working in multi-cloud environments (AWS, Azure) is a plus.
• Experience in integrating with SAP or other ERP systems.
• Exposure to workflow engines (e.g., Camunda, n8n).
• Familiarity with LLM-based APIs (e.g., OpenAI, Hugging Face) for intelligent automation.
Responsibilities
• Java (Spring Boot, Micrometer, OpenTelemetry)
• Kafka, Redis, Elasticsearch, ClickHouse
• RESTful API design, GraphQL (optional)
• Docker, Kubernetes, GitHub Actions or Jenkins
• Experience with observability tools is a plus
(AND/OR)
• 5+ years of experience in backend development with Node.js, Java (Spring Boot), or Python (FastAPI/Django).
• Strong understanding of microservices architecture, API design, and event-driven systems.
• Experience with PostgreSQL, MongoDB, and Redis.
• Familiarity with message brokers like Kafka or RabbitMQ.
• Hands-on experience with Docker, Kubernetes, and CI/CD pipelines.
• Proficiency in unit testing and BDD frameworks (e.g., Cucumber, Behave, SpecFlow).
• Knowledge of OAuth2, JWT, and secure coding practices.
• Experience working in multi-cloud environments (AWS, Azure) is a plus.
• Experience in integrating with SAP or other ERP systems.
• Exposure to workflow engines (e.g., Camunda, n8n).
• Familiarity with LLM-based APIs (e.g., OpenAI, Hugging Face) for intelligent automation.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
8+ years of experience in :
NodeJS, NestJS, Typescript, Rest API, Microservices with DB (Postgres or Oracle), AI tools / hands-on experience, DevOps experience & AWS skills listed below;
o Services/Programming skills = Lambda, API Gateway
o Configuration = Terraform, IAM, Secrets Manager, Parameter Store
o Monitoring = CloudWatch
• Ability to work in team in diverse/ multiple stakeholder environment
• Problem Solving: Excellent analytical and troubleshooting skills to diagnose and resolve complex system issues.
• Experience and desire to work in a Global delivery environment"
Responsibilities
8+ years of experience in :
NodeJS, NestJS, Typescript, Rest API, Microservices with DB (Postgres or Oracle), AI tools / hands-on experience, DevOps experience & AWS skills listed below;
o Services/Programming skills = Lambda, API Gateway
o Configuration = Terraform, IAM, Secrets Manager, Parameter Store
o Monitoring = CloudWatch
• Ability to work in team in diverse/ multiple stakeholder environment
• Problem Solving: Excellent analytical and troubleshooting skills to diagnose and resolve complex system issues.
• Experience and desire to work in a Global delivery environment"
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role: PAM CyberArk L2 Support Specialist
Experience: 3–10 years
Open Positions: 3
Location: Bengaluru, Chennai, Gandhinagar
Overview:
The L2 CyberArk specialist will provide operational support, maintenance, onboarding, troubleshooting, and upgrade assistance for CyberArk PAM solutions in an enterprise environment. This role involves collaboration with L3 teams, vendors, project teams, and adherence to change management and operational processes.
Essential (Must Have) Skills
CyberArk Expertise
• 3–10 years of hands on experience supporting CyberArk PAM in enterprise environments.
• Strong understanding of CyberArk components: Vault, PVWA, CPM, PSM, PSMP.
• Experience with onboarding privileged accounts, platform creation, safe management, and policy configuration.
Technical Foundation
• Strong knowledge of Windows & Linux administration.
• Familiarity with Active Directory, LDAP, basic networking, authentication protocols.
• Ability to troubleshoot complex issues and perform RCA.
• Experience with patching, upgrades, and change management.
⚙️ Operational Responsibilities
• Performing periodic maintenance activities: password rotations, CPM health checks, safe validations.
• Supporting onboarding of privileged accounts, safes, policies, platforms.
• Collaborating with L3 teams & vendor support when escalations are needed.
• Supporting CyberArk version upgrades across Dev, QA, and Production.
• Assisting with Vault Server OS patching and ensuring compliance to change processes.
• Performing CyberArk application upgrades, including pre checks, post validation, and rollback preparation.
________________________________________
3. Desirable (Good to Have) Skills
• Prior experience in an L2 support role.
• Good understanding of ITIL / operational processes.
• Experience in client facing roles.
• Exposure to advanced CyberArk modules:
o Privileged Session Manager (PSM)
o Privileged Threat Analytics (PTA)
o Application Access Manager (AAM)
o Secrets Manager
________________________________________
4. Responsibilities / Expectations from the Role
1. Support project teams during CyberArk version upgrades across environments.
2. Assist with Vault Server OS patching while ensuring minimal downtime.
3. Ensure timely completion of project milestones and deliverables.
4. Work collaboratively with support teams to resolve operational issues.
Responsibilities
Role: PAM CyberArk L2 Support Specialist
Experience: 3–10 years
Open Positions: 3
Location: Bengaluru, Chennai, Gandhinagar
Overview:
The L2 CyberArk specialist will provide operational support, maintenance, onboarding, troubleshooting, and upgrade assistance for CyberArk PAM solutions in an enterprise environment. This role involves collaboration with L3 teams, vendors, project teams, and adherence to change management and operational processes.
Essential (Must Have) Skills
CyberArk Expertise
• 3–10 years of hands on experience supporting CyberArk PAM in enterprise environments.
• Strong understanding of CyberArk components: Vault, PVWA, CPM, PSM, PSMP.
• Experience with onboarding privileged accounts, platform creation, safe management, and policy configuration.
Technical Foundation
• Strong knowledge of Windows & Linux administration.
• Familiarity with Active Directory, LDAP, basic networking, authentication protocols.
• Ability to troubleshoot complex issues and perform RCA.
• Experience with patching, upgrades, and change management.
⚙️ Operational Responsibilities
• Performing periodic maintenance activities: password rotations, CPM health checks, safe validations.
• Supporting onboarding of privileged accounts, safes, policies, platforms.
• Collaborating with L3 teams & vendor support when escalations are needed.
• Supporting CyberArk version upgrades across Dev, QA, and Production.
• Assisting with Vault Server OS patching and ensuring compliance to change processes.
• Performing CyberArk application upgrades, including pre checks, post validation, and rollback preparation.
________________________________________
3. Desirable (Good to Have) Skills
• Prior experience in an L2 support role.
• Good understanding of ITIL / operational processes.
• Experience in client facing roles.
• Exposure to advanced CyberArk modules:
o Privileged Session Manager (PSM)
o Privileged Threat Analytics (PTA)
o Application Access Manager (AAM)
o Secrets Manager
________________________________________
4. Responsibilities / Expectations from the Role
1. Support project teams during CyberArk version upgrades across environments.
2. Assist with Vault Server OS patching while ensuring minimal downtime.
3. Ensure timely completion of project milestones and deliverables.
4. Work collaboratively with support teams to resolve operational issues.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Specialist Software Engineer - Full Stack - (260003ME)
Missions
TSI/GIS- Technology Strategy & Innovation- GTS Information Systeam responsible for maintaining and supporting the applicaitons of infrasture Domain under GTS.
Profile
Profile Required
Exp – 6 to 10 Years
Technical Skills
• Should have Prior experience in Python, PHP, Rest Services, react.js, API Development, SQL.
• Should have Cloud, Kubernetes working experience.
• Should have hands on working experience in Application development.
.• Should have good analytical and problem-solving skills.
• Should had experience in understanding Data Specially Infrastructure Domain related and provide business insight to bring more Utilization of Asses Referential for organization.
• Should be able to do complex design and high-performance architecture.
• Ability to evaluate technical approaches and discuss pros and cons of each to arrive at a design.
• Should have strong concepts on building Security around the entire Datawarehouse.
• Should have Good Functional Knowledge in the areas of Infrastructure Domain Preferably Servers/Storage/Network etc, ITIL.
• Aware of the standard Change management and Project management processes.
• This role will focus on Support, Enhancements and new Projects.
Key Responsibilities:
• Drive Assets Referential Functional Strategy (MRL/KAT), solution definition and execution for client needs.
• Responsible for project planning, work product quality, project execution and project reviews.
• Thrive to become a subject matter expert on internal Group Asset Referential System (MRL/KAT).
• Become an advocate for MRL Asset and CI’s along with their usage and support user enablement and adoption.
• Develop in-depth business requirements for large projects -across a variety of business functions in all size projects.
• Work with all related business and support unit stakeholders, including the product owner and technical leader , to analyze and challenge the business requirements, leading to functional discussions and specifications, precise usage and detailed user stories.
• Demonstrate expertise on business processes, life-cycles, and data drivers.
• Drive testing activities on new solutions introduced into production.
• Drive input to MRL development team on requirements and enhancements to existing data sets and reporting technologies.
• Collaborate on the definition of KPIs and metrics to monitor and run the business.
• Plan and execute communication, training, and documentation to enable successful user adoption.
• Drive proof-of-concepts, tool evaluations, and data quality activities.
• Guide and mentor other Business Analysts in the team.
• Demonstrate innovation & thought leadership toward enhancing business value, process improvements and customer impact.
• Participate in design discussions and be able to implement any design decisions.
• Participate high –level Architecture designs for the Assets Referential Strategy (MRL).
• Understanding of Infrastructure Domain/ITIL to provide more business site of Reporting utilization's
• Excellent upstream and downstream communication skills, ability to communicate complex ideas verbally and through documentation.
Must have:
- Experience working in Agile Team.
- Analyzing new requirements, designing and implementing technical solutions.
- Strong Communication skills – should be able to articulate and present project demos to leadership teams.
- Excellent writing and presentation skills.
- Capable of quickly learning & implementing new tools/technologies.
- Strong technical ability to research and independently drive technical POC’s.
Good to have:
- French speaking/understanding
- Experience with databases such as Oracle, Postgres, MySQL.
Responsibilities
Specialist Software Engineer - Full Stack - (260003ME)
Missions
TSI/GIS- Technology Strategy & Innovation- GTS Information Systeam responsible for maintaining and supporting the applicaitons of infrasture Domain under GTS.
Profile
Profile Required
Exp – 6 to 10 Years
Technical Skills
• Should have Prior experience in Python, PHP, Rest Services, react.js, API Development, SQL.
• Should have Cloud, Kubernetes working experience.
• Should have hands on working experience in Application development.
.• Should have good analytical and problem-solving skills.
• Should had experience in understanding Data Specially Infrastructure Domain related and provide business insight to bring more Utilization of Asses Referential for organization.
• Should be able to do complex design and high-performance architecture.
• Ability to evaluate technical approaches and discuss pros and cons of each to arrive at a design.
• Should have strong concepts on building Security around the entire Datawarehouse.
• Should have Good Functional Knowledge in the areas of Infrastructure Domain Preferably Servers/Storage/Network etc, ITIL.
• Aware of the standard Change management and Project management processes.
• This role will focus on Support, Enhancements and new Projects.
Key Responsibilities:
• Drive Assets Referential Functional Strategy (MRL/KAT), solution definition and execution for client needs.
• Responsible for project planning, work product quality, project execution and project reviews.
• Thrive to become a subject matter expert on internal Group Asset Referential System (MRL/KAT).
• Become an advocate for MRL Asset and CI’s along with their usage and support user enablement and adoption.
• Develop in-depth business requirements for large projects -across a variety of business functions in all size projects.
• Work with all related business and support unit stakeholders, including the product owner and technical leader , to analyze and challenge the business requirements, leading to functional discussions and specifications, precise usage and detailed user stories.
• Demonstrate expertise on business processes, life-cycles, and data drivers.
• Drive testing activities on new solutions introduced into production.
• Drive input to MRL development team on requirements and enhancements to existing data sets and reporting technologies.
• Collaborate on the definition of KPIs and metrics to monitor and run the business.
• Plan and execute communication, training, and documentation to enable successful user adoption.
• Drive proof-of-concepts, tool evaluations, and data quality activities.
• Guide and mentor other Business Analysts in the team.
• Demonstrate innovation & thought leadership toward enhancing business value, process improvements and customer impact.
• Participate in design discussions and be able to implement any design decisions.
• Participate high –level Architecture designs for the Assets Referential Strategy (MRL).
• Understanding of Infrastructure Domain/ITIL to provide more business site of Reporting utilization's
• Excellent upstream and downstream communication skills, ability to communicate complex ideas verbally and through documentation.
Must have:
- Experience working in Agile Team.
- Analyzing new requirements, designing and implementing technical solutions.
- Strong Communication skills – should be able to articulate and present project demos to leadership teams.
- Excellent writing and presentation skills.
- Capable of quickly learning & implementing new tools/technologies.
- Strong technical ability to research and independently drive technical POC’s.
Good to have:
- French speaking/understanding
- Experience with databases such as Oracle, Postgres, MySQL.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description*
• Total experience – 6-7 years of IT experience.
• Design and build workflow solutions with Flowable and incorporate them into existing products through api integration
• Driving business change and process improvement applying our digital principles and implementing both functional and non-functional requirements
• 1 year+ experience of Flowable design modelling and JAVA Springboard
• a similar level of experience with Rest API’s, writing and developing complex workflows, troubleshooting issues in Flowable environments
• it is likely that you are educated to an equivalent level of bachelor's or master's degree with a focus on a technical subject such as computer science or engineering
• Ideally you will have experience working with agile delivery
Mandatory skills*
Java with Flowable
Desired skills*
Java Spring boot, Rest API, Flowable
Responsibilities
Job Description*
• Total experience – 6-7 years of IT experience.
• Design and build workflow solutions with Flowable and incorporate them into existing products through api integration
• Driving business change and process improvement applying our digital principles and implementing both functional and non-functional requirements
• 1 year+ experience of Flowable design modelling and JAVA Springboard
• a similar level of experience with Rest API’s, writing and developing complex workflows, troubleshooting issues in Flowable environments
• it is likely that you are educated to an equivalent level of bachelor's or master's degree with a focus on a technical subject such as computer science or engineering
• Ideally you will have experience working with agile delivery
Mandatory skills*
Java with Flowable
Desired skills*
Java Spring boot, Rest API, Flowable
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :ENGIPDUBS19032026 - Business Workflow Engineer
