Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Mumbai Ops - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Engage in continuous learning and development to advance your skills and contribute to team success.
Responsibilities
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Mumbai Ops - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve processes.
Document and track incidents and resolutions to maintain accurate records.
Stay updated on the latest technologies and best practices to enhance service efficiency.
Engage in continuous learning and development to advance your skills and contribute to team success.
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network-related issues effectively.- Familiarity with cloud networking concepts and technologies. Additional Information: - The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and report on service performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network-related issues effectively.- Familiarity with cloud networking concepts and technologies. Additional Information: - The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 14,00,000.0 - Rs. 16,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the system. Daily activities also involve utilizing standard tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across various components. C
ServiceNow IT Service Management (S2P) Skills - 3+ yrs relevant exp
Location - Coimbatore, Bhubaneshwar, Bangalore
Responsibilities
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the system. Daily activities also involve utilizing standard tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across various components. C
ServiceNow IT Service Management (S2P) Skills - 3+ yrs relevant exp
Location - Coimbatore, Bhubaneshwar, Bangalore
Salary : Rs. 0.0 - Rs. 75,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Conduct privacy assessments (DPIA) and validate processing; produce risk?rated recommendations and control requirements; support approvals with business/legal.
• Data discovery, classification, and mapping across structured/ unstructured/ SaaS; curate labels/taxonomy and maintain data?flow maps for hand?off to platform teams.
• DLP: draft policy requirements (patterns, scopes, exceptions), propose tuning and test plans, reviewing incidents and recommending actions.
• DSPM: run scans, analyze exposure/misconfigurations, prioritize findings, create remediation backlogs and track ownership/closure with evidence.
• Data access governance & DAM: review permissions/high?risk activity, recommend least?privilege changes and periodic reviews; coordinate with data owners for execution.
• Maintain privacy operations and documentation (RoPA, notices, consent logs, retention); run DSR workflows and evidence under client direction.
• Embed privacy by design: review designs/journeys, advise on minimization/purpose limitation/secure defaults, and define sign?off criteria.
• Support privacy/data?protection incident handling: triage, RCA, containment recommendations, preventive controls, and notification support.
• Prepare metrics/dashboards—RoPA/DSR SLAs, DLP incidents, exposure trends, remedi
Responsibilities
Conduct privacy assessments (DPIA) and validate processing; produce risk?rated recommendations and control requirements; support approvals with business/legal.
• Data discovery, classification, and mapping across structured/ unstructured/ SaaS; curate labels/taxonomy and maintain data?flow maps for hand?off to platform teams.
• DLP: draft policy requirements (patterns, scopes, exceptions), propose tuning and test plans, reviewing incidents and recommending actions.
• DSPM: run scans, analyze exposure/misconfigurations, prioritize findings, create remediation backlogs and track ownership/closure with evidence.
• Data access governance & DAM: review permissions/high?risk activity, recommend least?privilege changes and periodic reviews; coordinate with data owners for execution.
• Maintain privacy operations and documentation (RoPA, notices, consent logs, retention); run DSR workflows and evidence under client direction.
• Embed privacy by design: review designs/journeys, advise on minimization/purpose limitation/secure defaults, and define sign?off criteria.
• Support privacy/data?protection incident handling: triage, RCA, containment recommendations, preventive controls, and notification support.
• Prepare metrics/dashboards—RoPA/DSR SLAs, DLP incidents, exposure trends, remedi
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :associate - Data Privacy and Protection (677)
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Mumbai Ops - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing technical inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve operational efficiency.
Document and track incidents and resolutions to maintain accurate records and facilitate knowledge sharing.
Proactively identify areas for improvement in IT services and contribute to the development of best practices.
Engage in continuous learning to stay updated on the latest technologies and trends in IT service management.
Responsibilities
We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Mumbai Ops - Shared. The client is Cross Client, a company that provides a range of services across various sectors, focusing on delivering innovative solutions to meet client needs.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations to ensure seamless operations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing technical inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve operational efficiency.
Document and track incidents and resolutions to maintain accurate records and facilitate knowledge sharing.
Proactively identify areas for improvement in IT services and contribute to the development of best practices.
Engage in continuous learning to stay updated on the latest technologies and trends in IT service management.
Salary : Rs. 0.0 - Rs. 25,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Experience in backend development with a strong focus on Java, Microservices and Java Migration
Java Microservices Back end Developer, Angular UI experience
Java Sprint boot Microservices with expected knowledge and Basic knowledge of Database.
Hands-on experience on Spring boot, Webservices, Microservices, SOAP and REST
Drive analysis of business requirements, functional requirements, and technical specification documents to design
and develop technical solutions that meet business needs
Assess opportunities for application and process improvement and obtain broader buy-in across global stakeholders
Pro-actively share and report risks, issues, challenges, blockers and forthcoming tasks with the stakeholders and team. Strong JavaScript (ES6+), HTML5, and CSS3 fundamentals, Familiar with matrix operations or nested data structures (arrays, objects, maps), Strong debugging and optimization skills
Having knowledge of some framework for TDD
Good to have Graph QL knowledge
Responsibilities
Experience in backend development with a strong focus on Java, Microservices and Java Migration
Java Microservices Back end Developer, Angular UI experience
Java Sprint boot Microservices with expected knowledge and Basic knowledge of Database.
Hands-on experience on Spring boot, Webservices, Microservices, SOAP and REST
Drive analysis of business requirements, functional requirements, and technical specification documents to design
and develop technical solutions that meet business needs
Assess opportunities for application and process improvement and obtain broader buy-in across global stakeholders
Pro-actively share and report risks, issues, challenges, blockers and forthcoming tasks with the stakeholders and team. Strong JavaScript (ES6+), HTML5, and CSS3 fundamentals, Familiar with matrix operations or nested data structures (arrays, objects, maps), Strong debugging and optimization skills
Having knowledge of some framework for TDD
Good to have Graph QL knowledge
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
