"Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project India RMS - Shared. The client is Cross Client, a company engaged in providing diverse and comprehensive services across multiple sectors.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. This includes driving incident, issue, and outage management, investigation, and restoration. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required. Additionally, intermediate proficiency in IT Service Desk is suggested.
Develop a clear understanding of service delivery processes and contribute to maintaining high-quality standards.
Execute assigned tasks independently while seeking guidance when necessary to resolve common issues effectively.
Recognize recurring patterns in incidents and contribute ideas to improve response and resolution times.
Collaborate with team members to support overall service desk operations and enhance customer satisfaction.
Maintain accurate documentation of incidents and resolutions to support continuous improvement efforts.
RR Number RRN000590
Comments : Backfill"
Comments for Suppliers: Service Desk Management (P2 - Intermediate)
Responsibilities
"Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project India RMS - Shared. The client is Cross Client, a company engaged in providing diverse and comprehensive services across multiple sectors.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. This includes driving incident, issue, and outage management, investigation, and restoration. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Intermediate proficiency in Service Desk Management is required. Additionally, intermediate proficiency in IT Service Desk is suggested.
Develop a clear understanding of service delivery processes and contribute to maintaining high-quality standards.
Execute assigned tasks independently while seeking guidance when necessary to resolve common issues effectively.
Recognize recurring patterns in incidents and contribute ideas to improve response and resolution times.
Collaborate with team members to support overall service desk operations and enhance customer satisfaction.
Maintain accurate documentation of incidents and resolutions to support continuous improvement efforts.
RR Number RRN000590
Comments : Backfill"
Comments for Suppliers: Service Desk Management (P2 - Intermediate)
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Full Stack Engineer, you will be responsible for developing and engineering end-to-end features of a system, collaborating with cross-functional teams to design and implement innovative solutions. Key responsibilities include mentoring junior team members, engaging in problem-solving discussions, and continuously improving development processes. The role requires proficiency in Java Full Stack Development and experience with front-end technologies, backend technologies, and cloud platforms. Candidates should have a minimum of 5 years of experience and a 15 years full-time education.
Responsibilities
As a Full Stack Engineer, you will be responsible for developing and engineering end-to-end features of a system, collaborating with cross-functional teams to design and implement innovative solutions. Key responsibilities include mentoring junior team members, engaging in problem-solving discussions, and continuously improving development processes. The role requires proficiency in Java Full Stack Development and experience with front-end technologies, backend technologies, and cloud platforms. Candidates should have a minimum of 5 years of experience and a 15 years full-time education.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Required Skills Qualifications 3 years of handson experience in manual and automation testingSelenium. Expertise with Selenium WebDriver for web automation. Solid understanding of API testing e.g., REST Assured, Postman. Good analytical, debugging, and problemsolving skills. Excellent communication skills.
Responsibilities
Required Skills Qualifications 3 years of handson experience in manual and automation testingSelenium. Expertise with Selenium WebDriver for web automation. Solid understanding of API testing e.g., REST Assured, Postman. Good analytical, debugging, and problemsolving skills. Excellent communication skills.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Bangalore Ops - Shared. The client is Cross Client, a company that provides diverse and comprehensive services across multiple sectors.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services, including driving incident, issue, and outage management, investigation, and restoration. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required. Advanced proficiency in Customer Technical Support is recommended.
Develop a strong understanding of IT production systems to effectively address and resolve common technical issues.
Follow established processes to ensure timely and accurate incident management and service restoration.
Collaborate with team members to share insights and contribute to continuous improvement initiatives.
Communicate clearly and professionally with customers to provide effective technical support and maintain satisfaction.
Monitor system performance and report recurring problems to support proactive resolution efforts.
Responsibilities
Client & Project: We are seeking a new talent to join the Information Technology Operations team where you will have the opportunity to collaborate in the project Bangalore Ops - Shared. The client is Cross Client, a company that provides diverse and comprehensive services across multiple sectors.
Responsibilities: As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services, including driving incident, issue, and outage management, investigation, and restoration. You are expected to build knowledge and support the team while actively participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required. Advanced proficiency in Customer Technical Support is recommended.
Develop a strong understanding of IT production systems to effectively address and resolve common technical issues.
Follow established processes to ensure timely and accurate incident management and service restoration.
Collaborate with team members to share insights and contribute to continuous improvement initiatives.
Communicate clearly and professionally with customers to provide effective technical support and maintain satisfaction.
Monitor system performance and report recurring problems to support proactive resolution efforts.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Full Stack Engineer, you will be responsible for developing and engineering end-to-end features of a system, collaborating with cross-functional teams to design and implement innovative solutions. Key responsibilities include mentoring junior team members, engaging in problem-solving discussions, and continuously improving development processes. The role requires proficiency in Java Full Stack Development and experience with front-end technologies, backend technologies, and cloud platforms. Candidates should have a minimum of 5 years of experience and a 15 years full-time education.
Responsibilities
As a Full Stack Engineer, you will be responsible for developing and engineering end-to-end features of a system, collaborating with cross-functional teams to design and implement innovative solutions. Key responsibilities include mentoring junior team members, engaging in problem-solving discussions, and continuously improving development processes. The role requires proficiency in Java Full Stack Development and experience with front-end technologies, backend technologies, and cloud platforms. Candidates should have a minimum of 5 years of experience and a 15 years full-time education.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are looking for a highly skilled Senior Dynamics 365 CRM Technical Developer with strong expertise in .NET technologies and hands-on experience in Dynamics 365 customization and development.
The ideal candidate should be capable of designing and building scalable CRM solutions with integration capabilities.
Minimum 8+ years of experience in software development.
At least 5+ years of experience working with Microsoft .NET technologies.
Minimum 4+ years of experience with Microsoft Dynamics 365 / Dynamics CRM development.
Technical Skills
Strong expertise in C#, ASP.NET, .NET Core, and Web API development.
Hands-on experience with Microsoft Dynamics 365 customization and configuration.
Experience in developing Dynamics 365 plugins, workflows, and custom entities.
Knowledge of Power Platform (Power Apps, Power Automate) integration.
Experience with SQL Server and database design.
Familiarity with Azure services and cloud-based integrations.
Experience with Git or other version control systems.
Knowledge of Agile/Scrum development methodologies
Responsibilities
We are looking for a highly skilled Senior Dynamics 365 CRM Technical Developer with strong expertise in .NET technologies and hands-on experience in Dynamics 365 customization and development.
The ideal candidate should be capable of designing and building scalable CRM solutions with integration capabilities.
Minimum 8+ years of experience in software development.
At least 5+ years of experience working with Microsoft .NET technologies.
Minimum 4+ years of experience with Microsoft Dynamics 365 / Dynamics CRM development.
Technical Skills
Strong expertise in C#, ASP.NET, .NET Core, and Web API development.
Hands-on experience with Microsoft Dynamics 365 customization and configuration.
Experience in developing Dynamics 365 plugins, workflows, and custom entities.
Knowledge of Power Platform (Power Apps, Power Automate) integration.
Experience with SQL Server and database design.
Familiarity with Azure services and cloud-based integrations.
Experience with Git or other version control systems.
Knowledge of Agile/Scrum development methodologies
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Senior Dynamics 365 CRM Technical Developer (.NET)
The successful candidate will be responsible for managing, integrating and supporting changes in the SAP estate through a Basis lens, in all phases of the software development lifecycle. Encouraged to collaborate with the Technical/Basis Lead and technical teams to ensure all aspects of the technical requirements are delivered.
With a deep technical expertise in SAP Basis, in an SAP S/4 HANA, Fiori first and BTP based landscape and understanding of how SAP systems fit the wider architectural design, and business processes.
With a consistent track record in sophisticated SAP Basis software projects and holding at least a B. Tech in Computer Science, IT, or a related field, with at least 10 years of overall experience in a similar role within a large, global organization of which a minimum of 8 years is working with SAP Basis. Experience of performing as the SAP technical specialist in large-scale IT projects from inception to completion is critical.
[hr align="center" size="1" width="100%"]
Key Responsibilities
Technical requirements gathering, design, development, and implementation of SAP Basis related tasks.
Ensuring sustained service performance levels for SAP Basis including responding to and resolving service requests.
Modernizing SAP Basis through continuous improvement.
Responsibilities
The successful candidate will be responsible for managing, integrating and supporting changes in the SAP estate through a Basis lens, in all phases of the software development lifecycle. Encouraged to collaborate with the Technical/Basis Lead and technical teams to ensure all aspects of the technical requirements are delivered.
With a deep technical expertise in SAP Basis, in an SAP S/4 HANA, Fiori first and BTP based landscape and understanding of how SAP systems fit the wider architectural design, and business processes.
With a consistent track record in sophisticated SAP Basis software projects and holding at least a B. Tech in Computer Science, IT, or a related field, with at least 10 years of overall experience in a similar role within a large, global organization of which a minimum of 8 years is working with SAP Basis. Experience of performing as the SAP technical specialist in large-scale IT projects from inception to completion is critical.
[hr align="center" size="1" width="100%"]
Key Responsibilities
Technical requirements gathering, design, development, and implementation of SAP Basis related tasks.
Ensuring sustained service performance levels for SAP Basis including responding to and resolving service requests.
Modernizing SAP Basis through continuous improvement.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
The Custom Software Engineering Lead oversees the technical direction and architectural design of bespoke software solutions, guiding teams through the entire development lifecycle. This role emphasizes high standards of quality, scalability, and performance while aligning with business goals. Key responsibilities include mentoring junior team members, leading development standards, and facilitating communication between technical teams and business stakeholders. Candidates should have strong experience in Microsoft SharePoint Server2013 Development and the ability to lead cross-functional teams effectively.
Responsibilities
The Custom Software Engineering Lead oversees the technical direction and architectural design of bespoke software solutions, guiding teams through the entire development lifecycle. This role emphasizes high standards of quality, scalability, and performance while aligning with business goals. Key responsibilities include mentoring junior team members, leading development standards, and facilitating communication between technical teams and business stakeholders. Candidates should have strong experience in Microsoft SharePoint Server2013 Development and the ability to lead cross-functional teams effectively.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Microsoft SharePoint Server2013 DevelopmentMicrosoft SharePoint Server2013 Development
