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Job Description

The ServiceNow ITSM Developer is responsible for implementing and enhancing ITSM processes such as Incident, Change, Problem, Knowledge, and Service Requests. Key responsibilities include configuring ITSM modules, developing workflows, managing service catalogs, and supporting integrations. Candidates should have strong experience in ITSM modules, JavaScript, and an understanding of ITIL processes. Mandatory certifications include ServiceNow Certified System Administrator and Certified Implementation Specialist – ITSM.

Responsibilities

The ServiceNow ITSM Developer is responsible for implementing and enhancing ITSM processes such as Incident, Change, Problem, Knowledge, and Service Requests. Key responsibilities include configuring ITSM modules, developing workflows, managing service catalogs, and supporting integrations. Candidates should have strong experience in ITSM modules, JavaScript, and an understanding of ITIL processes. Mandatory certifications include ServiceNow Certified System Administrator and Certified Implementation Specialist – ITSM.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :ServiceNow ITSM Developer

Job Description

The Unix Application Support SRE role requires strong hands-on expertise in UNIX/Linux, SQL, and Java, focusing on troubleshooting application and system-level issues. Candidates should have a good understanding of ITIL processes and SRE principles, along with experience in monitoring tools like Prometheus and Grafana. The position demands the ability to manage critical incidents in a high-availability environment, particularly in the banking or financial services domain, and requires a willingness to work in a 24x7 shift model.

Responsibilities

The Unix Application Support SRE role requires strong hands-on expertise in UNIX/Linux, SQL, and Java, focusing on troubleshooting application and system-level issues. Candidates should have a good understanding of ITIL processes and SRE principles, along with experience in monitoring tools like Prometheus and Grafana. The position demands the ability to manage critical incidents in a high-availability environment, particularly in the banking or financial services domain, and requires a willingness to work in a 24x7 shift model.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Unix Application Support SRE

Job Description

As a Custom Software Engineer, you will create tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary frameworks and following agile methodologies to deliver scalable and efficient solutions that meet unique business requirements. Key responsibilities include collaborating with cross-functional teams, maintaining existing software components, and assisting junior team members. Candidates should have a minimum of 3 years of experience in SAP PP Production Planning & Control Discrete Industries.

Responsibilities

As a Custom Software Engineer, you will create tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary frameworks and following agile methodologies to deliver scalable and efficient solutions that meet unique business requirements. Key responsibilities include collaborating with cross-functional teams, maintaining existing software components, and assisting junior team members. Candidates should have a minimum of 3 years of experience in SAP PP Production Planning & Control Discrete Industries.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :SAP PP Production Planning & Control Discrete Industries

Job Description

The ServiceNow ITAM Lead is responsible for driving end-to-end Hardware and Software Asset Management using HAMPro and SAMPro, focusing on license compliance, optimization, and asset lifecycle governance. Key responsibilities include leading the implementation of asset management modules, managing software license compliance, and collaborating with various teams for asset visibility. Candidates should have strong hands-on experience in SAMPro and HAMPro, a deep understanding of software licensing models, and excellent stakeholder management skills.

Responsibilities

The ServiceNow ITAM Lead is responsible for driving end-to-end Hardware and Software Asset Management using HAMPro and SAMPro, focusing on license compliance, optimization, and asset lifecycle governance. Key responsibilities include leading the implementation of asset management modules, managing software license compliance, and collaborating with various teams for asset visibility. Candidates should have strong hands-on experience in SAMPro and HAMPro, a deep understanding of software licensing models, and excellent stakeholder management skills.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :ServiceNow ITAM Lead

Job Description

The ServiceNow ITAM Developer will specialize in SAMPro and HAMPro to manage asset lifecycle, compliance, and optimization. Key responsibilities include implementing and supporting SAMPro and HAMPro, configuring software asset lifecycle, managing hardware asset lifecycle, ensuring license compliance, and integrating asset data with CMDB. Candidates should have hands-on experience in SAMPro and HAMPro, an understanding of software licensing, and experience in asset lifecycle workflows. A ServiceNow Certified System Administrator and Certified Implementation Specialist in Software Asset Management are mandatory certifications.

Responsibilities

The ServiceNow ITAM Developer will specialize in SAMPro and HAMPro to manage asset lifecycle, compliance, and optimization. Key responsibilities include implementing and supporting SAMPro and HAMPro, configuring software asset lifecycle, managing hardware asset lifecycle, ensuring license compliance, and integrating asset data with CMDB. Candidates should have hands-on experience in SAMPro and HAMPro, an understanding of software licensing, and experience in asset lifecycle workflows. A ServiceNow Certified System Administrator and Certified Implementation Specialist in Software Asset Management are mandatory certifications.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :ServiceNow ITAM Developer

Job Description

We are seeking a highly experienced Full Stack Engineer to join our growing engineering team. In this senior-level role, you will lead the design and delivery of scalable, enterprise-grade applications — driving front-end excellence with React and building robust, cloud-native backend services in Java, deployed on AWS. You will play a pivotal role in shaping our technical roadmap, mentoring engineers, and translating complex business requirements into elegant, production-ready solutions. The ideal candidate brings deep, balanced expertise across the full stack — someone who can craft accessible, high-performance React UIs and architect resilient microservices with equal confidence. You thrive in collaborative, fast-paced environments, champion engineering best practices, and have a proven track record of delivering high-impact products at enterprise scale. Key Responsibilities Frontend Engineering — React • Design, build, and maintain high-performance, responsive React applications using modern patterns (hooks, context, Redux/Zustand, React Query, Next.js) • Architect reusable component libraries and scalable design systems aligned with UX/UI specifications and brand guidelines • Implement accessibility standards (WCAG 2.1 AA) and ensure cross-browser compatibility across all frontend deliverables • Optimize application performance via code splitting, lazy loading, memorization, tree shaking, and bundle size analysis • Write comprehensive unit, integration, and end-to-end tests using Jest, React Testing Library, and Cypress • Collaborate with product designers to translate wireframes and interactive prototypes into production-quality UI components Backend Engineering — Java • Develop robust, scalable RESTful APIs and microservices using Java (Spring Boot, Spring MVC, Spring Security, Spring Cloud) • Design and implement domain-driven service architectures with clear separation of concerns and adherence to SOLID principles • Manage relational databases (PostgreSQL, MySQL) and NoSQL stores (DynamoDB, MongoDB); write optimized queries and manage schema migrations • Build event-driven integrations using Apache Kafka, Amazon SQS, or SNS for asynchronous, decoupled service communication • Implement security best practices: OAuth 2.0 / JWT authentication, input validation, secrets management, and encryption at rest and in transit • Optimize API performance through caching strategies (Redis, ElastiCache), connection pooling, and profiling tools Cloud Engineering — AWS • Design and deploy cloud-native solutions on AWS leveraging EC2, ECS/EKS, Lambda, API Gateway, S3, RDS, CloudFront, and Route 53 • Build and maintain CI/CD pipelines using GitHub Actions, Jenkins, or AWS CodePipeline with automated quality and security gates • Author infrastructure-as-code (IaC) using Terraform or AWS CloudFormation for repeatable, auditable, version-controlled environments • Implement observability and monitoring solutions using CloudWatch, Datadog, or ELK stack for logging, metrics, and alerting • Ensure AWS security and compliance: IAM policies, VPC architecture, security groups, WAF, and Cloud Trail configuration • Design for high availability and disaster recovery: multi-AZ deployments, auto-scaling groups, and RTO/RPO-aligned backup strategies Required Skills & Experience Core Requirements • 8 – 14 years of professional software engineering experience in full stack development • 7+ years of production React development — deep expertise in the React ecosystem (hooks, Redux, React Router, React Query, Next.js) • 5+ years of Java backend engineering with Spring Boot, Spring Cloud, and RESTful / GraphQL API design • 4+ years of AWS cloud engineering with hands-on experience across compute, storage, networking, and managed services • Strong command of TypeScript for frontend development; proficiency in Java 11+ language features • Solid understanding of microservices and distributed systems: service discovery, circuit breaking, API gateways, event streaming • Experience with containerization (Docker) and orchestration platforms (Kubernetes / Amazon ECS or EKS)

Responsibilities

We are seeking a highly experienced Full Stack Engineer to join our growing engineering team. In this senior-level role, you will lead the design and delivery of scalable, enterprise-grade applications — driving front-end excellence with React and building robust, cloud-native backend services in Java, deployed on AWS. You will play a pivotal role in shaping our technical roadmap, mentoring engineers, and translating complex business requirements into elegant, production-ready solutions. The ideal candidate brings deep, balanced expertise across the full stack — someone who can craft accessible, high-performance React UIs and architect resilient microservices with equal confidence. You thrive in collaborative, fast-paced environments, champion engineering best practices, and have a proven track record of delivering high-impact products at enterprise scale. Key Responsibilities Frontend Engineering — React • Design, build, and maintain high-performance, responsive React applications using modern patterns (hooks, context, Redux/Zustand, React Query, Next.js) • Architect reusable component libraries and scalable design systems aligned with UX/UI specifications and brand guidelines • Implement accessibility standards (WCAG 2.1 AA) and ensure cross-browser compatibility across all frontend deliverables • Optimize application performance via code splitting, lazy loading, memorization, tree shaking, and bundle size analysis • Write comprehensive unit, integration, and end-to-end tests using Jest, React Testing Library, and Cypress • Collaborate with product designers to translate wireframes and interactive prototypes into production-quality UI components Backend Engineering — Java • Develop robust, scalable RESTful APIs and microservices using Java (Spring Boot, Spring MVC, Spring Security, Spring Cloud) • Design and implement domain-driven service architectures with clear separation of concerns and adherence to SOLID principles • Manage relational databases (PostgreSQL, MySQL) and NoSQL stores (DynamoDB, MongoDB); write optimized queries and manage schema migrations • Build event-driven integrations using Apache Kafka, Amazon SQS, or SNS for asynchronous, decoupled service communication • Implement security best practices: OAuth 2.0 / JWT authentication, input validation, secrets management, and encryption at rest and in transit • Optimize API performance through caching strategies (Redis, ElastiCache), connection pooling, and profiling tools Cloud Engineering — AWS • Design and deploy cloud-native solutions on AWS leveraging EC2, ECS/EKS, Lambda, API Gateway, S3, RDS, CloudFront, and Route 53 • Build and maintain CI/CD pipelines using GitHub Actions, Jenkins, or AWS CodePipeline with automated quality and security gates • Author infrastructure-as-code (IaC) using Terraform or AWS CloudFormation for repeatable, auditable, version-controlled environments • Implement observability and monitoring solutions using CloudWatch, Datadog, or ELK stack for logging, metrics, and alerting • Ensure AWS security and compliance: IAM policies, VPC architecture, security groups, WAF, and Cloud Trail configuration • Design for high availability and disaster recovery: multi-AZ deployments, auto-scaling groups, and RTO/RPO-aligned backup strategies Required Skills & Experience Core Requirements • 8 – 14 years of professional software engineering experience in full stack development • 7+ years of production React development — deep expertise in the React ecosystem (hooks, Redux, React Router, React Query, Next.js) • 5+ years of Java backend engineering with Spring Boot, Spring Cloud, and RESTful / GraphQL API design • 4+ years of AWS cloud engineering with hands-on experience across compute, storage, networking, and managed services • Strong command of TypeScript for frontend development; proficiency in Java 11+ language features • Solid understanding of microservices and distributed systems: service discovery, circuit breaking, API gateways, event streaming • Experience with containerization (Docker) and orchestration platforms (Kubernetes / Amazon ECS or EKS)
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :Senior Software Engineer 2

Job Description

Description: ServiceNow ITOM Developer responsible for implementing Discovery, Service Mapping, and integrations to maintain accurate CMDB and improve service visibility. Key Responsibilities Configure and manage ServiceNow Discovery Implement and maintain Service Mapping Develop and manage integrations (REST/SOAP, APIs, MID Server) Ensure CMDB data accuracy and health Troubleshoot and optimize Discovery patterns and schedules Collaborate with infra and application teams Required Skills Strong experience in ITOM (Discovery & Service Mapping) Knowledge of CMDB architecture and data models Experience with MID Server and integrations JavaScript and Glide API knowledge Understanding of infrastructure (servers, network, cloud) Certifications (Mandatory/Preferred) ✅ ServiceNow Certified System Administrator (CSA) – Mandatory ✅ Certified Implementation Specialist – Discovery – Preferred ✅ Certified Implementation Specialist – Service Mapping – Preferred Discovery & Integrations, ServiceNow Integrations, Discovery & Service Mapping, CMDB & Data integrations ECMS REQ ID 00MTRG03 Project Location 1 Pan India Project Location 2 (No Value) Project Location 3 (No Value) Project Location 4 (No Value) Delivery SPOC subashchandrabo.m01@infosys.com Relevant Experience 5 Mandatory skills Discovery & Integrations, ServiceNow Integrations, Discovery & Service Mapping, CMDB & Data integrations Desired skills NA Domain (Industry) Retail BGC (Before onboarding / After onboarding) PreOB Total Experience (Ex. 5-7 Years) 7 BGC Details NA BGC Vendor NA Mode of Interview Face to Face WFO / WFH / Hybrid Hybrid Please enter shift timings NA Shift Timings Others

Responsibilities

Description: ServiceNow ITOM Developer responsible for implementing Discovery, Service Mapping, and integrations to maintain accurate CMDB and improve service visibility. Key Responsibilities Configure and manage ServiceNow Discovery Implement and maintain Service Mapping Develop and manage integrations (REST/SOAP, APIs, MID Server) Ensure CMDB data accuracy and health Troubleshoot and optimize Discovery patterns and schedules Collaborate with infra and application teams Required Skills Strong experience in ITOM (Discovery & Service Mapping) Knowledge of CMDB architecture and data models Experience with MID Server and integrations JavaScript and Glide API knowledge Understanding of infrastructure (servers, network, cloud) Certifications (Mandatory/Preferred) ✅ ServiceNow Certified System Administrator (CSA) – Mandatory ✅ Certified Implementation Specialist – Discovery – Preferred ✅ Certified Implementation Specialist – Service Mapping – Preferred Discovery & Integrations, ServiceNow Integrations, Discovery & Service Mapping, CMDB & Data integrations ECMS REQ ID 00MTRG03 Project Location 1 Pan India Project Location 2 (No Value) Project Location 3 (No Value) Project Location 4 (No Value) Delivery SPOC subashchandrabo.m01@infosys.com Relevant Experience 5 Mandatory skills Discovery & Integrations, ServiceNow Integrations, Discovery & Service Mapping, CMDB & Data integrations Desired skills NA Domain (Industry) Retail BGC (Before onboarding / After onboarding) PreOB Total Experience (Ex. 5-7 Years) 7 BGC Details NA BGC Vendor NA Mode of Interview Face to Face WFO / WFH / Hybrid Hybrid Please enter shift timings NA Shift Timings Others
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :00MTRG03_Lead developer Discovery & Integrations(ITOM)

Job Description

The ServiceNow ITOM Architect is responsible for designing and governing ITOM solutions, ensuring scalability, data accuracy, and alignment with business services. Key responsibilities include defining ITOM architecture, leading implementations, establishing governance standards, and collaborating with various stakeholders. Candidates should have strong experience in ServiceNow ITOM architecture, particularly in Discovery, Service Mapping, and CMDB, along with relevant certifications. The role requires a minimum of 7 years of relevant experience in a retail domain.

Responsibilities

The ServiceNow ITOM Architect is responsible for designing and governing ITOM solutions, ensuring scalability, data accuracy, and alignment with business services. Key responsibilities include defining ITOM architecture, leading implementations, establishing governance standards, and collaborating with various stakeholders. Candidates should have strong experience in ServiceNow ITOM architecture, particularly in Discovery, Service Mapping, and CMDB, along with relevant certifications. The role requires a minimum of 7 years of relevant experience in a retail domain.
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role :ServiceNow ITOM Architect

Job Description

Description: ServiceNow ITOM Developer responsible for implementing Discovery, Service Mapping, and integrations to maintain accurate CMDB and improve service visibility. Key Responsibilities • Configure and manage ServiceNow Discovery • Implement and maintain Service Mapping • Develop and manage integrations (REST/SOAP, APIs, MID Server) • Ensure CMDB data accuracy and health • Troubleshoot and optimize Discovery patterns and schedules • Collaborate with infra and application teams Required Skills • Strong experience in ITOM (Discovery & Service Mapping) • Knowledge of CMDB architecture and data models • Experience with MID Server and integrations • JavaScript and Glide API knowledge • Understanding of infrastructure (servers, network, cloud) Certifications (Mandatory/Preferred) • ✅ ServiceNow Certified System Administrator (CSA) – Mandatory • ✅ Certified Implementation Specialist – Discovery – Preferred • ✅ Certified Implementation Specialist – Service Mapping – Preferred ITOM, ServiceNow ITOM (Discovery, CMDB, Service Mapping) ECMS REQ ID 00MTRG Project Location 1 Pan India Project Location 2 (No Value) Project Location 3 (No Value) Project Location 4 (No Value) Delivery SPOC subashchandrabo.m01@infosys.com Relevant Experience 5 Mandatory skills ITOM, ServiceNow ITOM (Discovery, CMDB, Service Mapping) Desired skills ITOM, ServiceNow ITOM (Discovery, CMDB, Service Mapping) Domain (Industry) Retail BGC (Before onboarding / After onboarding) PreOB Total Experience (Ex. 5-7 Years) 7 BGC Details NA BGC Vendor NA Mode of Interview Face to Face WFO / WFH / Hybrid Hybrid Please enter shift timings NA Shift Timings Others

Responsibilities

Description: ServiceNow ITOM Developer responsible for implementing Discovery, Service Mapping, and integrations to maintain accurate CMDB and improve service visibility. Key Responsibilities • Configure and manage ServiceNow Discovery • Implement and maintain Service Mapping • Develop and manage integrations (REST/SOAP, APIs, MID Server) • Ensure CMDB data accuracy and health • Troubleshoot and optimize Discovery patterns and schedules • Collaborate with infra and application teams Required Skills • Strong experience in ITOM (Discovery & Service Mapping) • Knowledge of CMDB architecture and data models • Experience with MID Server and integrations • JavaScript and Glide API knowledge • Understanding of infrastructure (servers, network, cloud) Certifications (Mandatory/Preferred) • ✅ ServiceNow Certified System Administrator (CSA) – Mandatory • ✅ Certified Implementation Specialist – Discovery – Preferred • ✅ Certified Implementation Specialist – Service Mapping – Preferred ITOM, ServiceNow ITOM (Discovery, CMDB, Service Mapping) ECMS REQ ID 00MTRG Project Location 1 Pan India Project Location 2 (No Value) Project Location 3 (No Value) Project Location 4 (No Value) Delivery SPOC subashchandrabo.m01@infosys.com Relevant Experience 5 Mandatory skills ITOM, ServiceNow ITOM (Discovery, CMDB, Service Mapping) Desired skills ITOM, ServiceNow ITOM (Discovery, CMDB, Service Mapping) Domain (Industry) Retail BGC (Before onboarding / After onboarding) PreOB Total Experience (Ex. 5-7 Years) 7 BGC Details NA BGC Vendor NA Mode of Interview Face to Face WFO / WFH / Hybrid Hybrid Please enter shift timings NA Shift Timings Others
  • Salary : As per industry standard.
  • Industry :IT-Software / Software Services
  • Functional Area : IT Software - Application Programming , Maintenance
  • Role Category :Programming & Design
  • Role : 00MTRG01_ITOM Developer & Lead