As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing technical inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve operational efficiency.
Document and track incidents and resolutions to ensure continuous improvement in service quality.
Engage in proactive communication with stakeholders to keep them informed about service status and updates.
Participate in training sessions to stay updated on the latest technologies and best practices in IT service management."
Responsibilities
As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to build knowledge and support the team while participating in problem-solving discussions. Advanced proficiency in Microsoft Windows Desktop Management is required.
Provide exceptional customer support by addressing technical inquiries and resolving issues promptly.
Collaborate with cross-functional teams to enhance service delivery and improve operational efficiency.
Document and track incidents and resolutions to ensure continuous improvement in service quality.
Engage in proactive communication with stakeholders to keep them informed about service status and updates.
Participate in training sessions to stay updated on the latest technologies and best practices in IT service management."
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Specialist Software Engineer - Java - (25000MCQ)
Missions
Independently design components, develop code and test case scenarios by applying relevant software craftsmanship principles and meet the acceptance criteria.
Complete the assigned learning path. Take part in team ceremonies be it agile practices or chapter meetings.
Deliver on all aspects of Software Development Lifecyle (SDLC) in-line with Agile and IT craftsmanship principles.
Deliver high-quality clean code and design that can be re-used.
Actively, work with other development teams to define and implement API's and rules for data access.
Ensure customers, stakeholders and partners are rightly communicated on time.
Assess production improvement areas such as recurrent issues.
Perform daily checks and maintain required standards and production processes.
Provide suggestions for automating the repetitive and regular production activities.
Perform bug-free release validations and produce metrices, tests and defect reports.
Assist in developing guidelines and ensuring that team practices them.
Ability to perform level 2/level 3 production support
Increase coverage of data models, data dictionary, data pipeline standards, storage of source, process and consumer metadata (#reuse and #extend).
Profile
Full Stack JAVA
Skills
Description
MANDATORY
Javascript (ES6)
Basics before going to Angular / React
React
Front end
Core JAVA (8+)
RAW Requirements to Code
SQL
Strong skills in data analysis, including querying and data retrieval.
GITHUB
Code Management (End to End)
JENKINS
Release Management / Version Management (JAR File)
SpringBoot
Creating advanced JAVA apps (API, Microservices..et al)
GOOD TO HAVE
HTML & CSS
Shell Scripting
Read (or) Modify bigger files.. et al.,
JAVA 17
SonarQube
Code Quality monitoring
Docker / Kubernetes
Container & Deployment
Responsibilities
In the alignment call they mentioned that if any good profiles for 4-6 years are available we may share. However look for 5-8 years within the SSE rate card
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
10 HDC4 Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Good To Have Skills: Experience with Mulesoft Anypoint Platform.- Strong understanding of web development principles and best practices.- Experience with JavaScript frameworks and libraries.- Familiarity with Agile development methodologies. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Responsibilities
10 HDC4 Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Good To Have Skills: Experience with Mulesoft Anypoint Platform.- Strong understanding of web development principles and best practices.- Experience with JavaScript frameworks and libraries.- Familiarity with Agile development methodologies. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,75,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
10 PDC2C Summary: As a Translator, you will provide technical translation services for technology programs and projects. Your typical day will involve collaborating with various teams to ensure accurate and contextually appropriate translations, reviewing technical documents, and maintaining consistency in terminology across projects. You will also engage in discussions to clarify project requirements and provide insights on language nuances, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Review and edit translated documents to ensure accuracy and clarity.- Collaborate with subject matter experts to understand technical content and context. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spanish Language.- Strong command of technical terminology in both source and target languages.- Experience with translation software and tools.- Ability to work under tight deadlines while maintaining high-quality standards.- Excellent written communication skills in both Spanish and English. Additional Information: - The candidate should have minimum 3 years of experience in Spanish Language.- This position is based at our Pune office.- A 15 years full time education is required.
Responsibilities
10 PDC2C Summary: As a Translator, you will provide technical translation services for technology programs and projects. Your typical day will involve collaborating with various teams to ensure accurate and contextually appropriate translations, reviewing technical documents, and maintaining consistency in terminology across projects. You will also engage in discussions to clarify project requirements and provide insights on language nuances, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Review and edit translated documents to ensure accuracy and clarity.- Collaborate with subject matter experts to understand technical content and context. Professional & Technical Skills: - Must To Have Skills: Proficiency in Spanish Language.- Strong command of technical terminology in both source and target languages.- Experience with translation software and tools.- Ability to work under tight deadlines while maintaining high-quality standards.- Excellent written communication skills in both Spanish and English. Additional Information: - The candidate should have minimum 3 years of experience in Spanish Language.- This position is based at our Pune office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 1,14,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
