As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Responsibilities
As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface between clients and the systems or applications they utilize. You will engage with clients to understand their needs, ensuring that quality is maintained through exceptional communication skills. Your role is pivotal in accurately defining client issues and interpreting them to design effective resolutions based on your comprehensive product knowledge. This position requires a proactive approach to problem-solving and a commitment to maintaining the functionality of world-class systems. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of client relationship management.- Ability to analyze and interpret client issues accurately.- Familiarity with ticketing systems and service desk software. Additional Information: - The candidate should have minimum 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Candidate will be working closely together with our product owners and developers, understand their needs and translate them into UI/UX design
Web Designing
Should have worked on Responsive Websites, Micro-sites
Should have experience with thinking creative concepts & not just into execution
1-2 years of experience in Graphic Designing
Good communication and interpersonal skills
Adobe Photo Shop, Illustrator,
Passion and enthusiasm for design, with a creative flair
Graphic Designing
Flexible with shifts
Other graphic design courses from reputed organizations
Latest Image editing / extracting software's
Shifts - Rotational.
Responsibilities
Candidate will be working closely together with our product owners and developers, understand their needs and translate them into UI/UX design
Web Designing
Should have worked on Responsive Websites, Micro-sites
Should have experience with thinking creative concepts & not just into execution
1-2 years of experience in Graphic Designing
Good communication and interpersonal skills
Adobe Photo Shop, Illustrator,
Passion and enthusiasm for design, with a creative flair
Graphic Designing
Flexible with shifts
Other graphic design courses from reputed organizations
Latest Image editing / extracting software's
Shifts - Rotational.
Salary : Rs. 20,000.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Regular exposure to business stakeholders and executive management, as well as the authority and scope to apply your expertise to many interesting technical problems
Candidate must have a strong understanding of UI, cross-browser compatibility, general web functions and standards
The position requires constant communication with colleagues
Shift - Rotational
Hybrid
Experience in planning and delivering software platforms used across multiple products and organizational units
knowledge of HTML, CSS, JS
Responsibilities
Min. 1 year in Templates development & maintenance, working on Content Management System
Flexible working in shifts
Excellent written and verbal English skills
Good to have Skills
Good Communication
Rotational shifts
Work from office
Salary : Rs. 26,200.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Software Engineer the associate is expected to take ownership of the Development and support activities assigned.·
Should have good experience in Java opensource technology.·
Good communication skills for interaction with counterparts in Paris..
Should have worked on Scrum/Kanban methodologies
Should be able to independently manage the activities assigned to individual with minimum guidance from the dev/tech lead.
Should be able to work with senior resources in the team.
Should be able to provide support/resolution on technical issues across the team
Responsibilities
The project team will be spread between Paris and Bangalore. So, the candidate is expected to work and coordinate on daily basis with the remote teams. Ability to learn new technology / framework / methodology.
Frontend
Hands-on individual responsible for producing excellent quality of code, adhering to expected coding standards and industry best practices.
• Must have strong experience in Javascript ecosystem (ES6+ preferred), React framework (version 16: hooks good to have), REDUX.
• Quality coding using TDD/BDD best practices using at least one of the testing frameworks like Jest / Cucumber / Enzyme / Jasmine / Mocha / Nightwatch.
• Development experience using Agile methodology in scrum iterations.
• High levels of ownership and commitment on deliverables.
• Strong and Adaptive Communication Skills - Should be comfortable interacting with Paris counterparts to probe a technical problem or clarify requirement specifications.
Backend
• Hands-on individual responsible for producing excellent quality of code, adhering to expected coding standards and industry best practices.
• Must have strong experience in Core Java 8, J2EE, Spring, Spring Boot, REST API and JSON, Hibernate, Maven, Apache Tomcat, SQL.
• Experience with development in an agile methodology using TDD/BDD best practices in a continuous integration environment with Junit/NJUnit
• Good knowledge of DevOps and CI/CD practices using tools like Git, Jenkins, Nexus, Ansible/Openshift
• Good to have – PostgreSql, Camunda BPM
• High levels of ownership and commitment on deliverables.
• Strong and Adaptive Communication Skills - Should be comfortable interacting with Paris counterparts to probe a technical problem or clarify requirement specifications.
Java+React-SSE ordinary
Java Develoer with Development and Production Support who are willing to work in shift
· Should have a strong experience in the following
· JAVA EE (Spring boot, Data, Security, Batch, Hibernate/JPA)
· Java 8
· ReactJs
· TDD Test Driven Développent
· Architectures RESTFull, web services, API
· Architecture containerisée (docker/kubernates)
· Bases de données SQL et NOSQL (REDIS/POSTGRES),design de schémas et techniques d’optimisation.
· Ecosystème Cloud AWS
· Outils CI/CD (GIT, Maven, Jenkins, Sonar)
· Agile (SCRUM).
Salary : Rs. 0.0 - Rs. 13.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Specialist Software Engineer -Java Full Stack Developer
IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management. You will engage in investigations and work towards restoring services efficiently, ensuring a seamless experience for users and stakeholders alike.
Exp - 6 months to 1 years
Shift time –24/7 Shifts (rotational)
Work mode (WFO/WFH) - WFO
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in the documentation of processes and procedures to enhance team efficiency.
- Collaborate with cross-functional teams to ensure timely resolution of incidents and issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.
- Good To Have Skills: Experience with Customer Service Operations.
- Familiarity with troubleshooting techniques for desktop environments.
- Understanding of IT service management frameworks.
- Ability to communicate effectively with diverse teams and stakeholders.
Responsibilities
Additional Information:
- The candidate should have minimum 1-2 years of experience in Microsoft Windows Desktop Management.
- This position is based in Hyderabad.
- A 15 years full time education is required.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Fullstack Developer
6-9 years
DescriptionFull-Stack DeveloperKey Responsibilities:• Design, develop, and deploy scalable web applications using .NET Core, Angular and relatedtechnologies.• Create and maintain RESTful APIs for seamless communication between front-end and back-end services.• Implement authentication and authorization using Identity Access Management systems andother security best practices.• Optimize application performance and ensure responsiveness across devices.• Write unit and integration tests to ensure code quality and reliability.• Participate in code reviews and provide constructive feedback to team members.• Utilize Azure DevOps for continuous integration and deployment processes.• Monitor application performance using Azure Application Insights and troubleshoot issues asthey arise.Required Qualifications:• Bachelor's or master's degree in computer science, Information Technology, or related field.• Minimum of 7 years’ experience and 5+ in .Net and related technical experience• Proven experience as a backend Developer with a strong portfolio of web applications.• High Proficiency in .NET Core and working level understanding of Angular• Good understanding with SQL Server, PostgreSQL, or NoSQL databases (e.g., Azure CosmosDB).• Experience with Microsoft Azure services (e.g., App Services, Azure SQL Database, AzureStorage).• Knowledge of front-end technologies including HTML, CSS, and JavaScript frameworks.• Strong understanding of RESTful API design principles and microservices architecture.• Kubernetes (if possible, including helm charts)• CI/CD Pipeliens (GitHub Actions or similar)• Infrastructure as Code (Terraform or Bicep)• Monitoring (Grafana and Prometheus)• The ability to work with or have knowledge about cloud resources: ServiceBus, EventHub,KeyVaults, AppInsights, Redis, BlobStoragePreferred Skills• Azure AD or other identity provider (OAuth 2.0, OIDC)• Messaging (Azure Service Bus or Kafka or RabbitMQ)• GraphQL+HotChocolate+StrawberryShake,• Knowledge of BlackDuck and SonarQube,• Seq
Responsibilities
Fullstack Developer
6-9 years
DescriptionFull-Stack DeveloperKey Responsibilities:• Design, develop, and deploy scalable web applications using .NET Core, Angular and relatedtechnologies.• Create and maintain RESTful APIs for seamless communication between front-end and back-end services.• Implement authentication and authorization using Identity Access Management systems andother security best practices.• Optimize application performance and ensure responsiveness across devices.• Write unit and integration tests to ensure code quality and reliability.• Participate in code reviews and provide constructive feedback to team members.• Utilize Azure DevOps for continuous integration and deployment processes.• Monitor application performance using Azure Application Insights and troubleshoot issues asthey arise.Required Qualifications:• Bachelor's or master's degree in computer science, Information Technology, or related field.• Minimum of 7 years’ experience and 5+ in .Net and related technical experience• Proven experience as a backend Developer with a strong portfolio of web applications.• High Proficiency in .NET Core and working level understanding of Angular• Good understanding with SQL Server, PostgreSQL, or NoSQL databases (e.g., Azure CosmosDB).• Experience with Microsoft Azure services (e.g., App Services, Azure SQL Database, AzureStorage).• Knowledge of front-end technologies including HTML, CSS, and JavaScript frameworks.• Strong understanding of RESTful API design principles and microservices architecture.• Kubernetes (if possible, including helm charts)• CI/CD Pipeliens (GitHub Actions or similar)• Infrastructure as Code (Terraform or Bicep)• Monitoring (Grafana and Prometheus)• The ability to work with or have knowledge about cloud resources: ServiceBus, EventHub,KeyVaults, AppInsights, Redis, BlobStoragePreferred Skills• Azure AD or other identity provider (OAuth 2.0, OIDC)• Messaging (Azure Service Bus or Kafka or RabbitMQ)• GraphQL+HotChocolate+StrawberryShake,• Knowledge of BlackDuck and SonarQube,• Seq
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
1. Process involves support provided to a spectrum of Human Resource (HR) functions which are largely transactional in nature.
2. Engage in processing and reviewing of transaction as per the standard operating procedures and guidelines.
3. Support the manager in the management of workflow, reporting and HR digital transformation projects
4. Responsible to Perform all on-boarding team activities with 100% quality & as per agreed timelines
5. Process Expertise on Background Verification, Offer Mgmt., Vendor Mgmt., Pre-joining activities and Onboarding.
6. Support audit missions and ensure closure of audit points / Declaring Internal controls
7. Seek regular feedback from partners to learn and develop skills, and actively collaborate & contribute to change management as we adapt in a dynamic environment
Responsibilities
1. Process involves support provided to a spectrum of Human Resource (HR) functions which are largely transactional in nature.
2. Engage in processing and reviewing of transaction as per the standard operating procedures and guidelines.
3. Support the manager in the management of workflow, reporting and HR digital transformation projects
4. Responsible to Perform all on-boarding team activities with 100% quality & as per agreed timelines
5. Process Expertise on Background Verification, Offer Mgmt., Vendor Mgmt., Pre-joining activities and Onboarding.
6. Support audit missions and ensure closure of audit points / Declaring Internal controls
7. Seek regular feedback from partners to learn and develop skills, and actively collaborate & contribute to change management as we adapt in a dynamic environment
Salary : Rs. 0.0 - Rs. 4.5
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
