Skills Required:
AppDynamics Administration and Support
Having good understanding and usage of the following AppDynamics ,Dynatrace, New Relic or any AIOPs/APM Tools
Good Understanding of Various Features in AppDynamics like Business Transaction, End User Monitoring, Database Monitoring, Analytics, Custom Metrics and Administration.
In-depth understanding of AppDynamics Architecture and License construct.
Hands-on experience implementing and Upgrade AppDynamics in On-Premise and SaaS based solutions.
Should be able to gather the requirements from the customer, understand the requirements and planning deployment of various configurations related different features like analytics.
Experience on Configuration and customization of Dashboards and Reports as per Client’s Requirements.
Performed POCs for showcasing APMs capabilities and benefits. Demonstrates thorough knowledge and awareness of application performance issues in a complex multi-tiered environment.
Ability to integrate APM with various supported ITSM solutions.
Good to have - Any APM Tools Certification.
Business Transactions – Configurations and filtering to optimize application performance and identify performance bottlenecks in web applications and provide RCA.
Knowledge of Customer Experience Management, Application Performance monitoring
Agent Installation and Application Configurations.
Excellent communication skills (both verbal and written)
Responsibilities
Skills Required:
AppDynamics Administration and Support
Having good understanding and usage of the following AppDynamics ,Dynatrace, New Relic or any AIOPs/APM Tools
Good Understanding of Various Features in AppDynamics like Business Transaction, End User Monitoring, Database Monitoring, Analytics, Custom Metrics and Administration.
In-depth understanding of AppDynamics Architecture and License construct.
Hands-on experience implementing and Upgrade AppDynamics in On-Premise and SaaS based solutions.
Should be able to gather the requirements from the customer, understand the requirements and planning deployment of various configurations related different features like analytics.
Experience on Configuration and customization of Dashboards and Reports as per Client’s Requirements.
Performed POCs for showcasing APMs capabilities and benefits. Demonstrates thorough knowledge and awareness of application performance issues in a complex multi-tiered environment.
Ability to integrate APM with various supported ITSM solutions.
Good to have - Any APM Tools Certification.
Business Transactions – Configurations and filtering to optimize application performance and identify performance bottlenecks in web applications and provide RCA.
Knowledge of Customer Experience Management, Application Performance monitoring
Agent Installation and Application Configurations.
Excellent communication skills (both verbal and written)
Salary : Rs. 1,10,000.0 - Rs. 20,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
: Routing, Switching ,Wi-fi(Fortinet,Cisco, HP Aruba)
Must-Have**
Design experts in both Cisco and Juniper networks as well as Intelligent Building Infrastructures Systems and they are Data Center Specialist and Project Management Practitioners.
SN Responsibility of / Expectations from the Role
1 Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others Investigate and help resolve issues on customer’s network and IT states using agreed troubleshooting methodologies
2 Manage support cases to enable fast resolution that exceeds our customers’ expectations Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes
3 Accurate recording of information Using the central document repository, to ensure knowledge sharing across the team and enable best practice
4 Handling day-to-day VoIP operations support and escalations & preparing and revising SOPs Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre
Responsibilities
: Routing, Switching ,Wi-fi(Fortinet,Cisco, HP Aruba)
Must-Have**
Design experts in both Cisco and Juniper networks as well as Intelligent Building Infrastructures Systems and they are Data Center Specialist and Project Management Practitioners.
SN Responsibility of / Expectations from the Role
1 Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others Investigate and help resolve issues on customer’s network and IT states using agreed troubleshooting methodologies
2 Manage support cases to enable fast resolution that exceeds our customers’ expectations Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes
3 Accurate recording of information Using the central document repository, to ensure knowledge sharing across the team and enable best practice
4 Handling day-to-day VoIP operations support and escalations & preparing and revising SOPs Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :: Routing, Switching ,Wi-fi(Fortinet,Cisco, HP Aruba)
