What will you do?
Work with the runtime Cybersecurity Advisor/Coach to ensure each release of the runtime SDK is developed according to Secure Development Lifecycle (SDL), to meet internal and external cybersecurity standards, regulatory compliance, and the needs of customers.
Provide cybersecurity expertise through guidance in architecting, designing and threat model mentoring to members during the development cycle. Perform cybersecurity code review for pull requests as part of the SDL process.
Evaluation, tracking, and resolution of product and runtime cybersecurity issues and related technical debt in 3rd party packages, reported both internally and from external sources
Cybersecurity vulnerabilities (CVEs)
OS/package patches: Debian GNU/Linux, VxWorks
Commercial/FOSS packages: Mongoose, UA-HPSDK, OpenSSL, mbedTLS, fmt, libyuarel, Frozen, optionparser, zlib, among others.
Management and use of tools for static and dynamic code analysis (Coverity, SQuORE, Halgrind, Valgrind, CppCheck) and Software Composition Analysis (Black Duck Binary Analysis, Black Duck Hub) in 3rd party packages and current code base.
Address false-positive findings, evaluate and triage bugs, resolving or assigning them to an SME as appropriate.
Evaluate BDBA/BDH findings and work with the runtime teams to resolve them.
Ensure qualimetry data for all significant branches (master branch, release branches, component branches) is current and accessible for use by management
Setup to support new releases as needed
Regular/scheduled and on-demand scans to timely detect abnormalities.
Monitor the changes and notify if trending is upward
Create and update formal report on branches
Responsibilities
What will you do?
Work with the runtime Cybersecurity Advisor/Coach to ensure each release of the runtime SDK is developed according to Secure Development Lifecycle (SDL), to meet internal and external cybersecurity standards, regulatory compliance, and the needs of customers.
Provide cybersecurity expertise through guidance in architecting, designing and threat model mentoring to members during the development cycle. Perform cybersecurity code review for pull requests as part of the SDL process.
Evaluation, tracking, and resolution of product and runtime cybersecurity issues and related technical debt in 3rd party packages, reported both internally and from external sources
Cybersecurity vulnerabilities (CVEs)
OS/package patches: Debian GNU/Linux, VxWorks
Commercial/FOSS packages: Mongoose, UA-HPSDK, OpenSSL, mbedTLS, fmt, libyuarel, Frozen, optionparser, zlib, among others.
Management and use of tools for static and dynamic code analysis (Coverity, SQuORE, Halgrind, Valgrind, CppCheck) and Software Composition Analysis (Black Duck Binary Analysis, Black Duck Hub) in 3rd party packages and current code base.
Address false-positive findings, evaluate and triage bugs, resolving or assigning them to an SME as appropriate.
Evaluate BDBA/BDH findings and work with the runtime teams to resolve them.
Ensure qualimetry data for all significant branches (master branch, release branches, component branches) is current and accessible for use by management
Setup to support new releases as needed
Regular/scheduled and on-demand scans to timely detect abnormalities.
Monitor the changes and notify if trending is upward
Create and update formal report on branches
Salary : Rs. 10,00,000.0 - Rs. 25,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Mandatory skills : Snowflake Architecture Knowledge, Azure,SQL,User Access management , Perf tuning and query optimization,cloud integration,
Good to have skills : Leadership skills , collboaration, Team work
Soft skills : Very good communications (verbal and written)
Any specific Domain expertise : Azure
Certifications : Any admin or snowflake related
Responsibilities
Mandatory skills : Snowflake Architecture Knowledge, Azure,SQL,User Access management , Perf tuning and query optimization,cloud integration,
Good to have skills : Leadership skills , collboaration, Team work
Soft skills : Very good communications (verbal and written)
Any specific Domain expertise : Azure
Certifications : Any admin or snowflake related
Salary : Rs. 10,00,000.0 - Rs. 25,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :A&M | Snowflake Administration, snowflake, SQL
Administration of overall Azure AD resources
Experience in Azure AD connect, Azure proxy, Entra, Role-Based Access Control (RBAC).
Register and manage enterprise applications
Configure single sign-on (SSO), proxy settings and Policies
Manage security related features MFS, conditional access
Manage privilege roles in Azure AD
View usage reports, cost analysis, Azure subscriptions and billing
Manage compliance related configurations and Audit logs
Responsibilities
Administration of overall Azure AD resources
Experience in Azure AD connect, Azure proxy, Entra, Role-Based Access Control (RBAC).
Register and manage enterprise applications
Configure single sign-on (SSO), proxy settings and Policies
Manage security related features MFS, conditional access
Manage privilege roles in Azure AD
View usage reports, cost analysis, Azure subscriptions and billing
Manage compliance related configurations and Audit logs
Salary : Rs. 10,00,000.0 - Rs. 25,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Assist in the documentation of application specifications and user guides.
Engage in continuous learning to stay updated with the latest technologies and best practices.
Professional & Technical Skills:
Must To Have Skills: Proficiency in SAP PP Production Planning & Control Discrete Industries.
Strong understanding of application development methodologies.
Experience with integration of SAP PP with other modules.
Familiarity with data management and reporting tools.
Ability to troubleshoot and resolve application issues efficiently.
Additional Information:
The candidate should have minimum 3 years of experience in SAP PP Production Planning & Control Discrete Industries.
This position is based at our Bengaluru office.
A 15 years full time education is required."
Responsibilities
Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Assist in the documentation of application specifications and user guides.
Engage in continuous learning to stay updated with the latest technologies and best practices.
Professional & Technical Skills:
Must To Have Skills: Proficiency in SAP PP Production Planning & Control Discrete Industries.
Strong understanding of application development methodologies.
Experience with integration of SAP PP with other modules.
Familiarity with data management and reporting tools.
Ability to troubleshoot and resolve application issues efficiently.
Additional Information:
The candidate should have minimum 3 years of experience in SAP PP Production Planning & Control Discrete Industries.
This position is based at our Bengaluru office.
A 15 years full time education is required."
Salary : Rs. 0.0 - Rs. 1,50,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Minimum 7 years of development experience and last 2+ years in Gen AI-based App Development.
Proficiency in Python or JavaScript for AI application development
Should have Working experience with Gen AI – OpenAI/Gemini/Perplexity & Grok
Should have experience in ML Ops for deployment experience in cloud services (AWS, GCP, Azure) for AI model deployment & DB Tech (NoSQL, PostgreSQL, MongoDB).
Responsibilities
Minimum 7 years of development experience and last 2+ years in Gen AI-based App Development.
Proficiency in Python or JavaScript for AI application development
Should have Working experience with Gen AI – OpenAI/Gemini/Perplexity & Grok
Should have experience in ML Ops for deployment experience in cloud services (AWS, GCP, Azure) for AI model deployment & DB Tech (NoSQL, PostgreSQL, MongoDB).
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Data & Analytics Expertise
KPI Development & Monitoring – Ability to formulate, evolve, and track service performance metrics (CES, CSAT, FCR, etc.).
Data Interpretation & Insight Generation – Strong skills in analyzing complex datasets to derive actionable insights.
Dashboarding & Visualization – Advanced proficiency in Power BI or similar tools to create intuitive dashboards.
Excel Mastery – Expertise in data manipulation, aggregation, and analysis using Microsoft Excel.
Salesforce Cloud Analytics – Experience is a plus for integrating consumer data insights.
Benchmarking & Industry Analysis – Capability to perform competitive benchmarking and trend analysis.
Ad-hoc Analytical Support – Flexibility to support initiatives with tailored data research.
B. Technical Proficiency
Data Platforms Familiarity – Understanding of platforms like Microsoft Azure.
Programming Knowledge – Basic grasp of SQL or Python (not mandatory but beneficial).
Data Accuracy & Quality Management – Ability to monitor and refine metrics for relevance and precision.
Data Privacy Awareness – Knowledge of data protection regulations and ethical data handling.
Responsibilities
Data & Analytics Expertise
KPI Development & Monitoring – Ability to formulate, evolve, and track service performance metrics (CES, CSAT, FCR, etc.).
Data Interpretation & Insight Generation – Strong skills in analyzing complex datasets to derive actionable insights.
Dashboarding & Visualization – Advanced proficiency in Power BI or similar tools to create intuitive dashboards.
Excel Mastery – Expertise in data manipulation, aggregation, and analysis using Microsoft Excel.
Salesforce Cloud Analytics – Experience is a plus for integrating consumer data insights.
Benchmarking & Industry Analysis – Capability to perform competitive benchmarking and trend analysis.
Ad-hoc Analytical Support – Flexibility to support initiatives with tailored data research.
B. Technical Proficiency
Data Platforms Familiarity – Understanding of platforms like Microsoft Azure.
Programming Knowledge – Basic grasp of SQL or Python (not mandatory but beneficial).
Data Accuracy & Quality Management – Ability to monitor and refine metrics for relevance and precision.
Data Privacy Awareness – Knowledge of data protection regulations and ethical data handling.
Salary : Rs. 10,00,000.0 - Rs. 25,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will be dedicated to maintaining quality and will leverage your deep product knowledge to accurately define client issues and design effective resolutions, ensuring a seamless experience for all users.
Roles & Responsibilities:
Deliver Level 1 (L1) Technical Support through the IT Service Desk, ensuring timely resolution of user issues.
Troubleshoot and resolve technical problems efficiently, providing clear guidance to end users.
Accurately log and document all client interactions, issues, and resolutions within the ITSM tool to maintain comprehensive records.
Collaborate proactively with team members to enhance service delivery and elevate the overall client experience.
Take ownership of assigned tasks and work independently, progressing towards becoming a Subject Matter Expert (SME).
Actively participate in team discussions, sharing insights and contributing to continuous improvement initiatives.
Contribute to identifying and implementing effective solutions for work-related challenges.
Assist in developing and refining support processes to streamline operations and improve service quality.
Provide training, mentorship, and guidance to junior team members, fostering a positive and collaborative team environment.
Professional & Technical Skills:
Proficiency in Service Desk Management.
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper email etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.
Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.
Additional Information:
Experience: 3-4 years in IT Service Desk or Technical Support.
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory."
Responsibilities
Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will be dedicated to maintaining quality and will leverage your deep product knowledge to accurately define client issues and design effective resolutions, ensuring a seamless experience for all users.
Roles & Responsibilities:
Deliver Level 1 (L1) Technical Support through the IT Service Desk, ensuring timely resolution of user issues.
Troubleshoot and resolve technical problems efficiently, providing clear guidance to end users.
Accurately log and document all client interactions, issues, and resolutions within the ITSM tool to maintain comprehensive records.
Collaborate proactively with team members to enhance service delivery and elevate the overall client experience.
Take ownership of assigned tasks and work independently, progressing towards becoming a Subject Matter Expert (SME).
Actively participate in team discussions, sharing insights and contributing to continuous improvement initiatives.
Contribute to identifying and implementing effective solutions for work-related challenges.
Assist in developing and refining support processes to streamline operations and improve service quality.
Provide training, mentorship, and guidance to junior team members, fostering a positive and collaborative team environment.
Professional & Technical Skills:
Proficiency in Service Desk Management.
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper email etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.
Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.
Additional Information:
Experience: 3-4 years in IT Service Desk or Technical Support.
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory."
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
