• “IT Operations Analyst”
Your Job
We are seeking a motivated and innovative IT Operations Analyst to support Operational Excellence initiatives aligned with our organizational vision. In this role, you will partner with third‑party service providers, monitor system performance, troubleshoot incidents, and respond to outages while consistently delivering high quality client experience.
Our Team
The IT Operations Analyst (Operations SWARM Analyst) will be part of the Koch Global Services IT Operations SWARM team that delivers operational support for networking, compute, storage, security, and collaboration capabilities for Koch Industries.
What You Will Do
• Work for a global organization, building relationships and learning about different cultures and needs across the globe.
• Seize opportunities to expand existing skillset and increase knowledge, reducing learning curves for new technologies and processes
• Collaborate with third-party vendors during routine deployment and outages, providing first-level troubleshooting and problem resolution. Follow defined escalation processes as needed.
• Handle application job monitoring and restarts using multiple job scheduling software systems.
• Document, track, and monitor platform issues, including environmental and data center access concerns.
• Provide L1 and L2 network support for enterprise LAN, SD-WAN, and Wireless environments and for hosting environments.
• Monitor, troubleshoot, and resolve incidents, performance issues, and outages to ensure high availability.
• Participate in a 24x7 support rotation, including weekend coverage as required.
• Function as part of a small team, interacting with multiple companies, customers, and locations, often across different time zones.
• Approach escalations in a professional, consistent, and persistent manner to ensure timely resolution.
Who You Are (Basic Qualifications)
• Strong foundational knowledge of hosting or networking disciplines
• Knowledge of ITIL framework, including Incident, Problem and Change Management.
• Experience working with ticketing/incident management systems (ie; Service Now)
• Willingness to work in a 7-day support model with rotational weekend shifts (40 hours/week).
What Will Put You Ahead
• Experience working with network/systems monitoring tools (ie: Logic Monitor, Grafana & Meraki)
• Experience working with complex enterprise hosting and server virtualization platforms (VMware/AWS Cloud)
• Experience working with Python and Ansible to automate operational tasks and improve system reliability.
• Experience supporting Linux.
• Experience with the administration and troubleshooting of large enterprise networks/datacenters or large managed service provider networks
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary frameworks and following agile methodologies to ensure the delivery of scalable and efficient solutions that meet unique business requirements. Collaboration with different teams and continuous refinement of software elements are integral parts of the daily workflow, fostering innovation and responsiveness to evolving project demands.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
- Mentor junior team members to support their professional growth and integration within the team.
- Coordinate cross-functional communication to ensure alignment of project goals and timely delivery.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Tidal Administration.
- Strong knowledge of job scheduling and workload automation concepts.
- Experience in troubleshooting and resolving complex scheduling issues.
- Ability to configure and maintain ControlM environments for optimal performance.
- Familiarity with integrating ControlM with various enterprise applications and systems.
- Skilled in monitoring and reporting to ensure job execution accuracy and reliability.
Additional Information:
- The candidate should have minimum 7.5 years of experience in ControlM Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required
Responsibilities
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary frameworks and following agile methodologies to ensure the delivery of scalable and efficient solutions that meet unique business requirements. Collaboration with different teams and continuous refinement of software elements are integral parts of the daily workflow, fostering innovation and responsiveness to evolving project demands.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
- Mentor junior team members to support their professional growth and integration within the team.
- Coordinate cross-functional communication to ensure alignment of project goals and timely delivery.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Tidal Administration.
- Strong knowledge of job scheduling and workload automation concepts.
- Experience in troubleshooting and resolving complex scheduling issues.
- Ability to configure and maintain ControlM environments for optimal performance.
- Familiarity with integrating ControlM with various enterprise applications and systems.
- Skilled in monitoring and reporting to ensure job execution accuracy and reliability.
Additional Information:
- The candidate should have minimum 7.5 years of experience in ControlM Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required
Salary : Rs. 0.0 - Rs. 2,80,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
We are looking for a Data Engineer to join our team and take ownership of our data infrastructure. You will be responsible for expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross-functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up.Key Responsibilities
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description - Spl System Engineer DRE (26000EZ3)
Spl System Engineer DRE - (26000EZ3)
Missions
Mandatory Skills and Experience:
Proven working experience as an Database administrator SME.
Working knowledge across multiple infrastructure components with strong experience on the database perimeter.
Hands-on experience with database standards and end user applications.
Excellent knowledge of Oracle RDBMS (all versions) architecture & design.
Proficient in RMAN Backup & recovery, Security, Data Guard, ASM & RAC.
Proficient in troubleshooting & solving complex performance problems.
Proficient in Oracle Database Patching, Upgrades & Migrations.
Proficient in monitoring & performance analysis through OEM.
Proficient in Oracle Golden Gate.
Proficient on Exadata engineered systems.
Experience in handling Disaster Recovery tests & exercises.
Experience in working on a large-scale environment (at least 1000 + databases with bigger sizes).
Working experience in banking domain (preferred).
Expert knowledge of ITIL processes around Incident, Problem, Change, Quality Management and CSI.
Exceptional coordination, communication and interpersonal skills to work across global teams and clients.
Demonstrated ability to analyze, diagnose and assess problems; work with global stakeholders to derive tactical and long-term solutions as appropriate.
Demonstrable crisis management skills in a large, globally distributed environment.
Experience working with or in an automated operations environment
Experience managing operations on core & cloud-based infra environments – ‘AaS platform’ experience ideal.
Preferred Education, Skills and Experience:
Experience supporting operations in an ‘As a Service Platform’environment
Profile
Primary Skills:
Exadata admin and Oracle database
Secondary Skills:
Optional - Mongo
Any other additional Inputs:
Role / Job Summary: Exadata admin/ Expert accountable & responsible for handling global database operations.
Years of Experience: 10+
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
