As an IT Service Management Representative, you will manage the delivery for IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring client satisfaction, and managing risks to services. You will provide operational support to ensure that production systems and devices are online and available, contributing to the overall efficiency and effectiveness of IT operations.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate training and knowledge sharing sessions to enhance team capabilities.
- Monitor and analyze service performance metrics to identify areas for improvement.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Critical Incident Management.
- Strong understanding of IT service management frameworks such as ITIL.
- Experience in incident response and problem management processes.
- Ability to analyze and interpret data to drive decision-making.
- Excellent communication and interpersonal skills to engage with diverse teams.
Additional Information:
- The candidate should have minimum 7.5 years of experience in Critical Incident Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Responsibilities
As an IT Service Management Representative, you will manage the delivery for IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring client satisfaction, and managing risks to services. You will provide operational support to ensure that production systems and devices are online and available, contributing to the overall efficiency and effectiveness of IT operations.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate training and knowledge sharing sessions to enhance team capabilities.
- Monitor and analyze service performance metrics to identify areas for improvement.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Critical Incident Management.
- Strong understanding of IT service management frameworks such as ITIL.
- Experience in incident response and problem management processes.
- Ability to analyze and interpret data to drive decision-making.
- Excellent communication and interpersonal skills to engage with diverse teams.
Additional Information:
- The candidate should have minimum 7.5 years of experience in Critical Incident Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 2,30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
1. Having 5-7 years of experience in Informatica development – creation of ETL pipelines using Informatica Power Center to transform the Workday data set (XML, CSV files) and other data sources to the target system.
2. Must have a sound experience in Shell scripting and SQL queries to help enhance the ETL pipelines.
3. Configuring connections and managing data ingestion into AWS S3 buckets via AWS console.
4. Should have a technical acumen to learn Python for Python -based data ingestion pipelines if required for other SaaS product suites (non-Workday).
5. Must Have Skills : Informatica Power Center(9.5, 10.2 ,10.5), SQL, & preferred certifications in Agile Methodologies, Strong SQL and Data Warehousing knowledge, Exposure to cloud Platform (AWS/Azure).
6. Good -To Have/Preferred Skills : Python (using Pycharm IDE), Development experience in Informatica Data Management Cloud (IDMC),
Responsibilities
1. Having 5-7 years of experience in Informatica development – creation of ETL pipelines using Informatica Power Center to transform the Workday data set (XML, CSV files) and other data sources to the target system.
2. Must have a sound experience in Shell scripting and SQL queries to help enhance the ETL pipelines.
3. Configuring connections and managing data ingestion into AWS S3 buckets via AWS console.
4. Should have a technical acumen to learn Python for Python -based data ingestion pipelines if required for other SaaS product suites (non-Workday).
5. Must Have Skills : Informatica Power Center(9.5, 10.2 ,10.5), SQL, & preferred certifications in Agile Methodologies, Strong SQL and Data Warehousing knowledge, Exposure to cloud Platform (AWS/Azure).
6. Good -To Have/Preferred Skills : Python (using Pycharm IDE), Development experience in Informatica Data Management Cloud (IDMC),
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
"7+ years of relevant experience mandatory
• 3+ years of cloud experience, Azure Mandatory
• Strong understanding of RESTful API design, microservices, and containerized applications.
• Architecting and Programming skills in Java/J2EE with good understanding of OOPs design principles and Java Design Patterns. Excellent understanding of Core Java.
• Rich experience in developing cloud-based solutions using Azure with deep understanding of design for scalability and performance.
• Designing IoT systems and developing scalable Messaging and Streaming environments and extending the solution to create real time IoT data analytics driven applications.
• Experience in developing Microservices (preferably Spring Boot) with good exposure to web application frameworks.
• Familiarity with CI/CD pipelines, Git, and DevOps practices.
• Experience of DevOps concepts, tools and technology landscape.
• Experience with various tools of the trade including build tools (Maven, Gradle), version control (subversion, Git), automation servers (Jenkins, VSTS, Bamboo)
• Unit Testing with Junit
• Scripting languages like Python, JavaScript would be beneficial
Education & Training
• Bachelor’s degree in Computer Science/Electronics & Communication or in a relevant stream."
Responsibilities
"7+ years of relevant experience mandatory
• 3+ years of cloud experience, Azure Mandatory
• Strong understanding of RESTful API design, microservices, and containerized applications.
• Architecting and Programming skills in Java/J2EE with good understanding of OOPs design principles and Java Design Patterns. Excellent understanding of Core Java.
• Rich experience in developing cloud-based solutions using Azure with deep understanding of design for scalability and performance.
• Designing IoT systems and developing scalable Messaging and Streaming environments and extending the solution to create real time IoT data analytics driven applications.
• Experience in developing Microservices (preferably Spring Boot) with good exposure to web application frameworks.
• Familiarity with CI/CD pipelines, Git, and DevOps practices.
• Experience of DevOps concepts, tools and technology landscape.
• Experience with various tools of the trade including build tools (Maven, Gradle), version control (subversion, Git), automation servers (Jenkins, VSTS, Bamboo)
• Unit Testing with Junit
• Scripting languages like Python, JavaScript would be beneficial
Education & Training
• Bachelor’s degree in Computer Science/Electronics & Communication or in a relevant stream."
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Senior Engineer – Cloud & IoT Solutions - Lida
: Digital: Microsoft Power BI
Minimum 5 years of experience as PowerBI Developer
• Should have used tools like Power BI Desktop, Power Query Editor, SQL server, Synapse
• Creating calculated columns and measures using DAX.
• Developing the reports by using the advanced DAX functions such as Logic, Time intelligence, Filter, Date & Time and Table functions.
• Worked with various types of charts and imported the custom charts as per the requirement.
• Formatting the visuals and applying the filters like visual level, page level, drill through and report level.
• Creating the buttons, bookmarks action items which can be used to move across the pages to get the more detailed information.
• Publishing the reports to Power BI Service and sharing with the end users.
• Experience in Gateway connection establishment and creating the scheduled refresh for the dataset.
• Hands on experience in the creation of Row Level Security. And assigning the roles to the users.
• Having the basic knowledge on SQL server and Azure databricks.
• Financial analysis, Risk analysis, change management and thorough knowledge of SSAS,SSIS
• ETL process
Essentials for day Job
• Strong technical skills and demonstrated ability to quickly learn and adapt to and use new technologies
• Demonstrated analytical and problem-solving skills including experience analyzing business problems, identifying solutions and driving the team to the solution
• Excellent Verbal and Written Communication skills (in Greek and English) including meeting facilitation, experience communicating and presenting solutions for business problems to business stakeholders and ability to interact with various cross-functional teams
• Leadership experience in guiding and mentoring teams is preferred
• Experience with multitasking and to function efficiently in a high volume, high risk and fast paced environment
• Self-starter requiring minimal oversight to achieve defined goals
• Bachelor's Degree in Computer Science, Engineering or equivalent experienc
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Digital : ReactJS~Angular 13+~PL/SQL~Core .NET Technologies
Role Descriptions: .Net Full StackResponsibilitiesDesign and implementation of functionality for new and existing applications Lead RD for new libraries| components| technologiesRapid prototyping of new features and applicationsReview code and mentor junior team membersBug fixing (no one is perfect) Effectively communicate within globally distributed Agile teamHandle customersbusiness users technical queriesMaintain high development standards and thrive for better qualityWork comfortably in fast-pasted Agile environment (daily scrums| frequent demo for clients| planning meetings| grooming sessions and team buildings) Good communication skills| verbal and writtenRequired skills Minimum 6 years of hands-on working experienceDegree in a technical field and equivalent work experienceProven experience developing large Web applications| SaaS solutionsExperience working with Microsoft technology Web tack C| .NET CoreExpert level in at least in one of the following technologies Angular| ReactExpert level Web applications development using TypescriptSolid working knowledge of relational database development MS SQLSQL Azure| EF 6| EF CoreFamiliarity with basic Azure toolset KeyVault| Azure Storage| Queues| Blob Experience in non-relational databases MongoDBUnit testing NUnit| Moq| jest Experience using distributed version control systems GitSVNExperience using collaboration tools Azure DevOps| Asana| JiraCloud based application development MS Azure| AWS| Google CloudBusiness analytics knowledge is a big plus Power BI| Azure Analysis Services Tableau| Anaplan Nice to haveNeo 4jResponsive Web design experienceGood understanding of HTML5| CSS and SCSSJSON and Rest API integrationMS Power BI usage and integration
Essential Skills: .Net Full StackResponsibilitiesDesign and implementation of functionality for new and existing applications Lead RD for new libraries| components| technologiesRapid prototyping of new features and applicationsReview code and mentor junior team membersBug fixing (no one is perfect) Effectively communicate within globally distributed Agile teamHandle customersbusiness users technical queriesMaintain high development standards and thrive for better qualityWork comfortably in fast-pasted Agile environment (daily scrums| frequent demo for clients| planning meetings| grooming sessions and team buildings) Good communication skills| verbal and writtenRequired skills Minimum 6 years of hands-on working experienceDegree in a technical field and equivalent work experienceProven experience developing large Web applications| SaaS solutionsExperience working with Microsoft technology Web tack C| .NET CoreExpert level in at least in one of the following technologies Angular| ReactExpert level Web applications development using TypescriptSolid working knowledge of relational database development MS SQLSQL Azure| EF 6| EF CoreFamiliarity with basic Azure toolset KeyVault| Azure Storage| Queues| Blob Experience in non-relational databases MongoDBUnit testing NUnit| Moq| jest Experience using distributed version control systems GitSVNExperience using collaboration tools Azure DevOps| Asana| JiraCloud based application development MS Azure| AWS| Google CloudBusiness analytics knowledge is a big plus Power BI| Azure Analysis Services Tableau| Anaplan Nice to haveNeo 4jResponsive Web design experienceGood understanding of HTML5| CSS and SCSSJSON and Rest API integrationMS Power BI usage and integration
Responsibilities
Role Descriptions: .Net Full StackResponsibilitiesDesign and implementation of functionality for new and existing applications Lead RD for new libraries| components| technologiesRapid prototyping of new features and applicationsReview code and mentor junior team membersBug fixing (no one is perfect) Effectively communicate within globally distributed Agile teamHandle customersbusiness users technical queriesMaintain high development standards and thrive for better qualityWork comfortably in fast-pasted Agile environment (daily scrums| frequent demo for clients| planning meetings| grooming sessions and team buildings) Good communication skills| verbal and writtenRequired skills Minimum 6 years of hands-on working experienceDegree in a technical field and equivalent work experienceProven experience developing large Web applications| SaaS solutionsExperience working with Microsoft technology Web tack C| .NET CoreExpert level in at least in one of the following technologies Angular| ReactExpert level Web applications development using TypescriptSolid working knowledge of relational database development MS SQLSQL Azure| EF 6| EF CoreFamiliarity with basic Azure toolset KeyVault| Azure Storage| Queues| Blob Experience in non-relational databases MongoDBUnit testing NUnit| Moq| jest Experience using distributed version control systems GitSVNExperience using collaboration tools Azure DevOps| Asana| JiraCloud based application development MS Azure| AWS| Google CloudBusiness analytics knowledge is a big plus Power BI| Azure Analysis Services Tableau| Anaplan Nice to haveNeo 4jResponsive Web design experienceGood understanding of HTML5| CSS and SCSSJSON and Rest API integrationMS Power BI usage and integration
Essential Skills: .Net Full StackResponsibilitiesDesign and implementation of functionality for new and existing applications Lead RD for new libraries| components| technologiesRapid prototyping of new features and applicationsReview code and mentor junior team membersBug fixing (no one is perfect) Effectively communicate within globally distributed Agile teamHandle customersbusiness users technical queriesMaintain high development standards and thrive for better qualityWork comfortably in fast-pasted Agile environment (daily scrums| frequent demo for clients| planning meetings| grooming sessions and team buildings) Good communication skills| verbal and writtenRequired skills Minimum 6 years of hands-on working experienceDegree in a technical field and equivalent work experienceProven experience developing large Web applications| SaaS solutionsExperience working with Microsoft technology Web tack C| .NET CoreExpert level in at least in one of the following technologies Angular| ReactExpert level Web applications development using TypescriptSolid working knowledge of relational database development MS SQLSQL Azure| EF 6| EF CoreFamiliarity with basic Azure toolset KeyVault| Azure Storage| Queues| Blob Experience in non-relational databases MongoDBUnit testing NUnit| Moq| jest Experience using distributed version control systems GitSVNExperience using collaboration tools Azure DevOps| Asana| JiraCloud based application development MS Azure| AWS| Google CloudBusiness analytics knowledge is a big plus Power BI| Azure Analysis Services Tableau| Anaplan Nice to haveNeo 4jResponsive Web design experienceGood understanding of HTML5| CSS and SCSSJSON and Rest API integrationMS Power BI usage and integration
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Digital : ReactJS~Angular 13+~PL/SQL~Core .NET Technologies
