Qualifications Basic
• Bachelor’s degree from an accredited institution.
• At least 8+ years of experience in Boomi.
Preferred
• Working Location – Remote, PST working hours mandatory
• Candidates with 12-14 years of IT experience and strong knowledge on Integration Space.
• Experience of various cloud technologies
• Minimum 8+ years in Boomi
Boomi & System Administrator –
o Experience having led team of 7+ members or more.
o Ability of be part of design, architecture discussions on Dell Boomi.
o Knowledge of Boomi installation (atom/molecule); troubleshooting skills, liaising with product team.
o Systems administration experience with Linux servers, containers etc.
o Knowledge of Kubernetes and APIM .
o Responsible for maintaining platform with higher availability and performance.
o Good knowledge on Boomi Platform Setup across various environments
o Maintaining Gateways and APIs for Boomi.
o Knowledge on topics related to API-based initiatives, architectures, Best Practices, Integration Design Patterns and industry trends
o Well versed with API management in Boomi, deep understanding of Boomi internal architecture and design
o Understanding of Boomi Integration with hands on experience on various application connectors and technology connector.
o Ability to lead, interact with client on various topics and work on multiple topics at same time
o Ability to liaise with Product team and various stakeholders to setup environment
o Knowledge of SDLC, Agile and other models used for project along with knowledge of Jira tools.
DELL BOOMI
o Ability to create Boomi interfaces based on interface specification and in conformance with Boomi coding best practices.
o Hands-on design, development, deployment, and maintenance of integration processes between on premise\cloud system and other 3rd party applications using - Boomi AtomSphere - platform (Cloud Integration, Application Integration APIs)
o Atom, Molecule installation and platform support experience
o Experience of Boomi EDI work, APIM
o Managing, Monitoring, Sustaining, Troubleshooting and supporting existing EAI Integrations, SOA Architecture and- Boomi AtomSphere- platform.
o Able to develop code for intermediate modules, participates in design reviews, conducts code reviews, creates test plans and participates in testing reviews, and resolves moderate defects in BOOMI.
o Active participation in Project Design, Build, Testing and Deployment phases of the project life cycle.
o Very good communication & presentation skills for RFP and client Interactions.
Responsibilities
Qualifications Basic
• Bachelor’s degree from an accredited institution.
• At least 8+ years of experience in Boomi.
Preferred
• Working Location – Remote, PST working hours mandatory
• Candidates with 12-14 years of IT experience and strong knowledge on Integration Space.
• Experience of various cloud technologies
• Minimum 8+ years in Boomi
Boomi & System Administrator –
o Experience having led team of 7+ members or more.
o Ability of be part of design, architecture discussions on Dell Boomi.
o Knowledge of Boomi installation (atom/molecule); troubleshooting skills, liaising with product team.
o Systems administration experience with Linux servers, containers etc.
o Knowledge of Kubernetes and APIM .
o Responsible for maintaining platform with higher availability and performance.
o Good knowledge on Boomi Platform Setup across various environments
o Maintaining Gateways and APIs for Boomi.
o Knowledge on topics related to API-based initiatives, architectures, Best Practices, Integration Design Patterns and industry trends
o Well versed with API management in Boomi, deep understanding of Boomi internal architecture and design
o Understanding of Boomi Integration with hands on experience on various application connectors and technology connector.
o Ability to lead, interact with client on various topics and work on multiple topics at same time
o Ability to liaise with Product team and various stakeholders to setup environment
o Knowledge of SDLC, Agile and other models used for project along with knowledge of Jira tools.
DELL BOOMI
o Ability to create Boomi interfaces based on interface specification and in conformance with Boomi coding best practices.
o Hands-on design, development, deployment, and maintenance of integration processes between on premise\cloud system and other 3rd party applications using - Boomi AtomSphere - platform (Cloud Integration, Application Integration APIs)
o Atom, Molecule installation and platform support experience
o Experience of Boomi EDI work, APIM
o Managing, Monitoring, Sustaining, Troubleshooting and supporting existing EAI Integrations, SOA Architecture and- Boomi AtomSphere- platform.
o Able to develop code for intermediate modules, participates in design reviews, conducts code reviews, creates test plans and participates in testing reviews, and resolves moderate defects in BOOMI.
o Active participation in Project Design, Build, Testing and Deployment phases of the project life cycle.
o Very good communication & presentation skills for RFP and client Interactions.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
About Meolaa
Meolaa is a fast-growing brand focused on delivering exceptional customer experiences and innovative solutions. We are committed to building strong customer relationships and ensuring seamless support across all touchpoints.
Role Overview
We are looking for a dynamic and experienced Team Lead – Customer Support to manage and guide our customer support team. The ideal candidate will be responsible for driving team performance, improving customer satisfaction, and ensuring efficient handling of customer queries across channels.
Key Responsibilities
Lead, mentor, and manage a team of customer support executives
Monitor daily operations and ensure SLAs, KPIs, and quality standards are met
Handle escalations and provide timely resolutions to complex customer issues
Analyze team performance metrics and implement improvement strategies
Conduct regular training, coaching, and feedback sessions
Ensure excellent customer experience across calls, emails, and chats
Collaborate with internal teams to resolve customer concerns effectively
Prepare reports on team performance and customer insights
Maintain process documentation and continuously improve workflows
Required Skills & Qualifications
Bachelor’s degree in any discipline
3–6 years of experience in customer support, with at least 1–2 years in a leadership role
Strong communication and interpersonal skills
Proven ability to manage teams and drive performance
Experience in handling escalations and conflict resolution
Familiarity with CRM tools and customer support platforms
Strong analytical and problem-solving skills
Preferred Qualifications
Experience in e-commerce or startup environments
Ability to work in a fast-paced and dynamic environment
Strong leadership and decision-making capabilities
Key Competencies
Leadership & Team Management
Customer-Centric Approach
Problem Solving
Communication Skills
Process Improvement
Responsibilities
About Meolaa
Meolaa is a fast-growing brand focused on delivering exceptional customer experiences and innovative solutions. We are committed to building strong customer relationships and ensuring seamless support across all touchpoints.
Role Overview
We are looking for a dynamic and experienced Team Lead – Customer Support to manage and guide our customer support team. The ideal candidate will be responsible for driving team performance, improving customer satisfaction, and ensuring efficient handling of customer queries across channels.
Key Responsibilities
Lead, mentor, and manage a team of customer support executives
Monitor daily operations and ensure SLAs, KPIs, and quality standards are met
Handle escalations and provide timely resolutions to complex customer issues
Analyze team performance metrics and implement improvement strategies
Conduct regular training, coaching, and feedback sessions
Ensure excellent customer experience across calls, emails, and chats
Collaborate with internal teams to resolve customer concerns effectively
Prepare reports on team performance and customer insights
Maintain process documentation and continuously improve workflows
Required Skills & Qualifications
Bachelor’s degree in any discipline
3–6 years of experience in customer support, with at least 1–2 years in a leadership role
Strong communication and interpersonal skills
Proven ability to manage teams and drive performance
Experience in handling escalations and conflict resolution
Familiarity with CRM tools and customer support platforms
Strong analytical and problem-solving skills
Preferred Qualifications
Experience in e-commerce or startup environments
Ability to work in a fast-paced and dynamic environment
Strong leadership and decision-making capabilities
Key Competencies
Leadership & Team Management
Customer-Centric Approach
Problem Solving
Communication Skills
Process Improvement
Salary : Rs. 4,00,000.0 - Rs. 6,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components, and collaborating with team members to ensure the delivery of scalable and high-performing solutions. You will utilize modern frameworks and agile practices to create efficient applications that align with organizational goals, while also participating in discussions to address challenges and propose innovative solutions. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.- Conduct code reviews to ensure adherence to best practices and maintain high-quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cobol Mainframe.- Strong understanding of software development life cycle methodologies.- Experience with debugging and troubleshooting complex software issues.- Familiarity with database management systems and data manipulation.- Ability to work with version control systems to manage code changes.
Responsibilities
As a Custom Software Engineer, you will engage in the development of custom software solutions that are designed to meet specific business needs. Your typical day will involve coding, enhancing components, and collaborating with team members to ensure the delivery of scalable and high-performing solutions. You will utilize modern frameworks and agile practices to create efficient applications that align with organizational goals, while also participating in discussions to address challenges and propose innovative solutions. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.- Conduct code reviews to ensure adherence to best practices and maintain high-quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cobol Mainframe.- Strong understanding of software development life cycle methodologies.- Experience with debugging and troubleshooting complex software issues.- Familiarity with database management systems and data manipulation.- Ability to work with version control systems to manage code changes.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
10+ years in CMDB / Configuration Management / ITOM roles
• 5+ years hands-on experience with ServiceNow CMDB
• Strong expertise in:
o CSDM framework
o Service Mapping
o Discovery
o Service Graph Connectors
o CI normalization and reconciliation
• Experience building CMDB for:
o Hybrid cloud environments
o Enterprise-scale infrastructure
o Business applications
• Strong understanding of:
o ITSM processes
o ITOM
o AIOps and observability
• Experience running CMDB
governance and certification programs
Responsibilities
10+ years in CMDB / Configuration Management / ITOM roles
• 5+ years hands-on experience with ServiceNow CMDB
• Strong expertise in:
o CSDM framework
o Service Mapping
o Discovery
o Service Graph Connectors
o CI normalization and reconciliation
• Experience building CMDB for:
o Hybrid cloud environments
o Enterprise-scale infrastructure
o Business applications
• Strong understanding of:
o ITSM processes
o ITOM
o AIOps and observability
• Experience running CMDB
governance and certification programs
Salary : Rs. 0.0 - Rs. 1,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :INFYSYJP00000914/26929Y26_ServiceNow CSDM & CMDB Lead
Req ID - 10607469
Job title - System Administrator
Role Descriptions: Set up new FCB laptops for end users of FCI as part of the Asset migration projectPerform laptop imaging by following the Standard Operating ProcedureEnsure windows updates are completed and up to dateAssist the end users with initial login onto the laptop and provide necessary supportEnsure required data is synced up in the FCB One drive and accessible through the FCB laptopInstall the softwares available in Software Center and ensure that they are accessibleEnsure browser favorites| bookmarks| outlook signature and One note are transferred from the SVB laptop to the FCB laptopAssist in mapping the network drives to the FCB laptopInvolve in collection of the SVB laptop and keep it in inventory for data recovery if requiredDevelop reports on the migration activity and update the Leadership team at regular intervals.
Essential Skills: Set up new FCB laptops for end users of FCI as part of the Asset migration projectPerform laptop imaging by following the Standard Operating ProcedureEnsure windows updates are completed and up to dateAssist the end users with initial login onto the laptop and provide necessary supportEnsure required data is synced up in the FCB One drive and accessible through the FCB laptopInstall the softwares available in Software Center and ensure that they are accessibleEnsure browser favorites| bookmarks| outlook signature and One note are transferred from the SVB laptop to the FCB laptopAssist in mapping the network drives to the FCB laptopInvolve in collection of the SVB laptop and keep it in inventory for data recovery if requiredDevelop reports on the migration activity and update the Leadership team at regular intervals.
Location - Bangalore KA
Skills: Office 365 Administration~Desktop Management - Infrastructure Services (IS)
Experience Required: 6-8
Responsibilities
Req ID - 10607469
Job title - System Administrator
Role Descriptions: Set up new FCB laptops for end users of FCI as part of the Asset migration projectPerform laptop imaging by following the Standard Operating ProcedureEnsure windows updates are completed and up to dateAssist the end users with initial login onto the laptop and provide necessary supportEnsure required data is synced up in the FCB One drive and accessible through the FCB laptopInstall the softwares available in Software Center and ensure that they are accessibleEnsure browser favorites| bookmarks| outlook signature and One note are transferred from the SVB laptop to the FCB laptopAssist in mapping the network drives to the FCB laptopInvolve in collection of the SVB laptop and keep it in inventory for data recovery if requiredDevelop reports on the migration activity and update the Leadership team at regular intervals.
Essential Skills: Set up new FCB laptops for end users of FCI as part of the Asset migration projectPerform laptop imaging by following the Standard Operating ProcedureEnsure windows updates are completed and up to dateAssist the end users with initial login onto the laptop and provide necessary supportEnsure required data is synced up in the FCB One drive and accessible through the FCB laptopInstall the softwares available in Software Center and ensure that they are accessibleEnsure browser favorites| bookmarks| outlook signature and One note are transferred from the SVB laptop to the FCB laptopAssist in mapping the network drives to the FCB laptopInvolve in collection of the SVB laptop and keep it in inventory for data recovery if requiredDevelop reports on the migration activity and update the Leadership team at regular intervals.
Location - Bangalore KA
Skills: Office 365 Administration~Desktop Management - Infrastructure Services (IS)
Experience Required: 6-8
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Office 365 Administration~Desktop Management - Infrastructure Services (IS)
Taleo ID RBO Title
260000YG Lead Software Engineer-Testing Automation
Location : Bangalore
Interview Mode : 1st round virtual & final round F2F
Experience : 8+ years
Skills :
candidate should at least have knowledge on any one of the CI/CD or Test Management tools.
API Testing experience would be nice to have (Not mandatory).
Minimum expectations for an Automation Test Lead with 8+ years exp – Mandatory.
Below is the JD:
Experience:
8+ years of experience in Test Automation focusing on Selenium and BDD (Cucumber)
Working knowledge on Selenium WebDriver, Cucumber & Java
Hands-on experience on BDD methodologies
Should have working knowledge on designing and maintaining Test Automation frameworks
Knowledge on Junit and Test NG frameworks
Technical Skills:
Proficiency in Core Java
Strong understanding of OOPs concepts
Experience with version control (e.g. Git)
Knowledge on API testing
Familiarity with Test Management (Zephyr Scale/Xray) and CI/CD (Github actions/Jenkins) tools
Leadership & soft skills:
Analytical mindset with strong problem-solving ability
Excellent communication skills
Strong debugging ability
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Support Jira and Confluence through our internal Jira Service Desk.
• Closing Issues within the SLAs
• Implementing new customisations through customer service requests:
o Jira project configurations (Workflows, Fields, Screens, Permissions etc.)
o Confluence content management (Space creation, data cleaning, user macros etc.)
o Review and piloting of new apps from the Atlassian marketplace
• General maintenance of the application and ensuring best practises
• Assist in implementing application upgrades
• Provide training where required to users for all our tools
• Assisting with maintenance of the AWS Infrastructure for the tools
• Develop custom groovy scripts to fulfil requirements
The ideal candidate will have:
• 4+ years’ experience administering/supporting Jira and Confluence
• Worked within a customer facing support/engineering function
• Atlassian Certifications
• Scripting knowledge (Groovy/Python)
• Basic Understanding of relational databases (PostgreSQL/Oracle)
• Linux Knowledge (RedHat)
• Understanding of Cloud Platforms (AWS)
Understanding of AI Systems such as ChatGPT
Responsibilities
Support Jira and Confluence through our internal Jira Service Desk.
• Closing Issues within the SLAs
• Implementing new customisations through customer service requests:
o Jira project configurations (Workflows, Fields, Screens, Permissions etc.)
o Confluence content management (Space creation, data cleaning, user macros etc.)
o Review and piloting of new apps from the Atlassian marketplace
• General maintenance of the application and ensuring best practises
• Assist in implementing application upgrades
• Provide training where required to users for all our tools
• Assisting with maintenance of the AWS Infrastructure for the tools
• Develop custom groovy scripts to fulfil requirements
The ideal candidate will have:
• 4+ years’ experience administering/supporting Jira and Confluence
• Worked within a customer facing support/engineering function
• Atlassian Certifications
• Scripting knowledge (Groovy/Python)
• Basic Understanding of relational databases (PostgreSQL/Oracle)
• Linux Knowledge (RedHat)
• Understanding of Cloud Platforms (AWS)
Understanding of AI Systems such as ChatGPT
Salary : Rs. 0.0 - Rs. 1,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Title: ServiceNow Senior Developer – ITSM
Role Summary
We are looking for an experienced ServiceNow ITSM Senior Developer with deep hands-on expertise in the ITSM suite. The role involves designing, building, and enhancing ITSM solutions while collaborating closely with customers, process owners, and technical teams.
Key Responsibilities
• Develop and configure solutions across core ITSM modules:
Incident, Problem, Change, Request, Knowledge, SLAs, Service Catalog.
• Build workflows, catalog items, business rules, client scripts, UI policies, script includes, and Flow Designer automations.
• Work with stakeholders to collect requirements and convert them into scalable, maintainable technical designs.
• Develop integrations using REST/SOAP APIs, IntegrationHub, and MID Server for ITSM use cases.
• Support instance configuration, upgrades, testing, and performance optimization.
• Troubleshoot issues, provide root cause analysis, and ensure adherence to coding and platform best practices.
• Maintain documentation including technical designs, test cases, and deployment notes.
Skills & Experience
• 4–6+ years hands-on ServiceNow development experience, with strong ITSM module expertise.
• Solid understanding of ITIL-aligned processes and workflows.
• Proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, and REST/SOAP integrations.
• Experience with Service Catalog design, CMDB fundamentals, and SLA configuration.
• Strong problem-solving skills and ability to work with customers and cross-functional teams.
• Experience working in Agile environments (grooming, estimation, sprint execution).
Qualifications
• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• ServiceNow CSA and CIS -ITSM certification required.
• CAD certification preferred.
• ITIL Foundation certification is a plus.
Responsibilities
Job Title: ServiceNow Senior Developer – ITSM
Role Summary
We are looking for an experienced ServiceNow ITSM Senior Developer with deep hands-on expertise in the ITSM suite. The role involves designing, building, and enhancing ITSM solutions while collaborating closely with customers, process owners, and technical teams.
Key Responsibilities
• Develop and configure solutions across core ITSM modules:
Incident, Problem, Change, Request, Knowledge, SLAs, Service Catalog.
• Build workflows, catalog items, business rules, client scripts, UI policies, script includes, and Flow Designer automations.
• Work with stakeholders to collect requirements and convert them into scalable, maintainable technical designs.
• Develop integrations using REST/SOAP APIs, IntegrationHub, and MID Server for ITSM use cases.
• Support instance configuration, upgrades, testing, and performance optimization.
• Troubleshoot issues, provide root cause analysis, and ensure adherence to coding and platform best practices.
• Maintain documentation including technical designs, test cases, and deployment notes.
Skills & Experience
• 4–6+ years hands-on ServiceNow development experience, with strong ITSM module expertise.
• Solid understanding of ITIL-aligned processes and workflows.
• Proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, and REST/SOAP integrations.
• Experience with Service Catalog design, CMDB fundamentals, and SLA configuration.
• Strong problem-solving skills and ability to work with customers and cross-functional teams.
• Experience working in Agile environments (grooming, estimation, sprint execution).
Qualifications
• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• ServiceNow CSA and CIS -ITSM certification required.
• CAD certification preferred.
• ITIL Foundation certification is a plus.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :101728Y264_ServiceNow Senior Developer – ITSM
