1 Automatic Zoom Position Service Delivery Manager – Network Qualification Diploma / Bachelors / master’s degree Level Z3 Experience Experience Level: 06 to 09 years Work Location Whitefield, Bangalore Work Hours Indian working hours mostly. However, the candidate should extend the support during major incidents and critical activities, which might happen out of Indian working hours. Job Responsibilities Job Summary: The IT Delivery Manager is responsible for overseeing the end-to- end delivery and continuous improvement of IT services within a specific technical domain. This role ensures that IT services effectively support business operations and meet user needs, adhering to industry best practices and utilizing a standardized ITIL process framework. The Delivery Manager acts as a key liaison between the business, internal IT teams, and external vendors, ensuring service quality, performance, and alignment with agreed-upon Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Key Responsibilities: • Service Delivery Management: o Oversee the delivery and ongoing management of IT services within the assigned technical area, ensuring alignment with business requirements and user expectations. o Implement and maintain a standardized ITIL-based process framework for service management, including incident, problem, change, release, and configuration management. o Communicate the ITIL process framework and related procedures effectively to all relevant stakeholders. o Define, implement and manage the availability of services and the capacity management. o Assess network-level changes, providing approval as needed for execution, ensuring minimal disruption to services. o Proactively identify, track, and mitigate risks related to service delivery. • Vendor Management: o Manage relationships with external vendors, ensuring the technical quality of deliverables and adherence to contractual obligations, SLAs, and KPIs. o Monitor and evaluate supplier service performance, conducting regular reviews and identifying areas for improvement. o Collaborate with vendors on technical troubleshooting during critical situations (e.g., major incidents, critical change planning/execution). o Assist with, validate, and provide input for Root Cause Analysis (RCA) of critical incidents, working
Responsibilities
Salary : Rs. 0.0 - Rs. 21.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Automatic Zoom Position Service Delivery Manager - Nandakumar, Vineeth
Full stack developer for MASSP Minimum 6+ years of experience Expertise in Java, springboot, Microservices Expertise in messaging queues/services (rabbitmq) Expertise in docker/kubernetes or other container technologies . Experience in application programming interface (API) and CLI . Proficiency in database technologies and understanding of PostgreSQL . Operating system Knowledge, linux preferred. Expertise in React JS, NodeJS and Typescript. Good understanding about CICD, agile concepts, Jenkins, JIRA, confluence, sonarqube, ESlint Professionals involved in designing and developing applications with an understanding of multiple programming stacks knowledge. Expertise in Integration and delivery platforms to build custom software applications and/or enhancements. The job involves design, development, enhancement, debugging, maintenance and documentation of application. They may also work on customization for inhouse/th
Responsibilities
Salary : Rs. 0.0 - Rs. 21.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Full stack developer for MASSP -Damodaran, Ajith
1 Automatic Zoom AGP Developer • Upto 9 years of relevant experience in developing applications, questionnaires, dashboards etc. on Archer platform • Translate business requirements into Archer technical solutions • Experience in developing custom objects using JavaScript or other programming languages supported by Archer • Experience in developing archer fields, layouts, data driven events, developing workflows using advanced workflow • Experience in integration with other systems using data publication, data import and data feed methods • Experience in creating searches, reports and dashboards • Experience in Archer user, role and group management • Experience in configuring notifications • Experience in handling the translations • Candidate is expected to Optimize, fine tune and add new features to existing applications without causing any impact on other functionalities and other applications • Ability to customize and improve default archer user interface • Development of test cases and ability to facilitate unit, integration and user acceptance testing with different stakeholders and documentation of test results • Build packages and Install them on other archer instances • Support appropriate teams in creating user documentation and user trainings • Good understanding of Agile values and principles • Experience working in highly regulated environments • Strong technical, analytical, and interpersonal skills • Attention to details • Excellent written and verbal communication skills • Excellent problem solving, research, and follow-up skills • Self-motivation and ability to work independently
Responsibilities
Salary : Rs. 0.0 - Rs. 16.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
