Responsibilities: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain accurate records.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Responsibilities
Responsibilities: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain accurate records.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Salary : Rs. 3,00,000.0 - Rs. 4,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Responsibilities: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve using exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Provide timely and effective support to clients, ensuring their issues are resolved efficiently.
Collaborate with team members to enhance service delivery and improve client satisfaction.
Document and track client interactions and resolutions to maintain accurate records.
Engage in continuous learning to enhance your understanding of the systems and applications.
Contribute innovative ideas to improve processes and enhance the overall client experience."
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Responsibilities: As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application. Your day-to-day activities will involve utilizing exceptional communication skills to ensure our world-class systems are running smoothly. You will accurately define client issues and interpret and design resolutions based on your deep product knowledge. You are expected to build knowledge and support the team while participating in problem-solving discussions. Beginner proficiency in Service Desk Management is required.
Engage with clients to understand their needs and provide timely support.
Document and track client issues to ensure effective resolution.
Collaborate with team members to enhance service delivery processes.
Continuously learn about the systems and applications to improve support quality.
Contribute to team meetings with insights and suggestions for improvement."
Responsibilities
Salary : Rs. 0.0 - Rs. 30.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Specialist Software Engineer - Java & SQL - (260000ER)
Missions
Development and maintenance of API’s using Springboot and Hibernate/JPA.
4Maintenance of GUI developed in JSP.
4Writing test cases using TDD and making sure the test case converge as per standards.
4Participate in Team Level for Daily stand up, Sprint planning, Retrospective, Demo and Backlog Refinement
Profile
4Experience in developing API’s using Springboot and Hibernate is a must.
4Experience in Designing and Developing UI .
4Exposure to CI/CD using Jenkin and Ansible.
4Experience in Terraform is an advantage.
4Experience in Designing and Developing UI in React is added advantage.
4Knowledge on Mainframe and CICS is and added advantage.
4Agile development knowledge and JIRA experience is appreciated .
• Ability to communicate (verbal and written) effectively with counterparts in SG Paris
• Ability to handle technical issues and escalations
• Strong mediation and facilitation skills
• Ability to support the project manager to resolve operational issues
.
Responsibilities
Specialist Software Engineer - Java & SQL - (260000ER)
Missions
Development and maintenance of API’s using Springboot and Hibernate/JPA.
4Maintenance of GUI developed in JSP.
4Writing test cases using TDD and making sure the test case converge as per standards.
4Participate in Team Level for Daily stand up, Sprint planning, Retrospective, Demo and Backlog Refinement
Profile
4Experience in developing API’s using Springboot and Hibernate is a must.
4Experience in Designing and Developing UI .
4Exposure to CI/CD using Jenkin and Ansible.
4Experience in Terraform is an advantage.
4Experience in Designing and Developing UI in React is added advantage.
4Knowledge on Mainframe and CICS is and added advantage.
4Agile development knowledge and JIRA experience is appreciated .
• Ability to communicate (verbal and written) effectively with counterparts in SG Paris
• Ability to handle technical issues and escalations
• Strong mediation and facilitation skills
• Ability to support the project manager to resolve operational issues
.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
