1. Job Description : Desktop support engineer
2. Key pointers :CS JD attached
3.Shift Timings :24/7
4. Work Location : Accenture Solutions Pvt Ltd.,
Bldg. No. 6, Gigaplex Estate Pvt Ltd.
SEZ, Gigaplex IT/ITeS Park,
Plot no. IT-5, Airoli Knowledge Park,
TTC Industrial Area, Airoli (Digha) – Navi Mumbai
5. WFH / WFO :WFO
6. Number of positions:1
7. Career level:12
8. Years of experience: 1.5 to 2 years
Key Responsibility:
1 - Taking ownership of customer issues reported & solving their problems through by providing resolution.
2 - Researching, diagnosing, troubleshooting, & identifying solutions to resolve system/application issues.
3 - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Responsibilities
Job Description:
Technical Experience:
1-Installation & configuration of various applications.
2-Installation & configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc.
3-Engineer ensure proper logging of all issues.
4-Document technical issues in the knowledge database.
5-Should possess ability to learn & work on changing & emerging technologies. Certification in new technologies like Azure, AWS will be added advantage.
6-Keep track of users’ system issues until resolved by adhering to the SLA.
Professional Attributes:
1 - Good technical skills & should possess with current technology.
2 - Good communication skills both written & verbal.
3 - Should be a Tech-Savviness.
4 - Flexible to work in all shift & under pressure situations.
5 - Good analytical skill.
Educational Qualification: -
Diploma/BE in computer technology.
Should be completed 15 years full time education.
Additional Information, if any.
Should have on groundwork experience rather supporting remotely to customer
Salary : Rs. 26,000.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Job Description:
1. Functional Expertise in Oracle Cloud Payroll.Completed at least 4 full life cycle implementations of HCM Cloud projects with payroll in 2 projects.
2. Identify functionality gaps and develop solutions to them.
3. Should be responsible for functional solutions and implement the solution framework.
4. Configure and test the applications as per business requirements.
Essential Skills: Excellent written and verbal interpersonal skills for coordinating across teams. Oracle Payroll, Oracle HCM, HCM Extract, BI Publisher.
Desirable Skills: Oracle HCM Cloud Technical
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :Oracle Fusion HCM Workforce Deployment Oracle EBS HCM R12
Skill Required: Master Data Management (MDM)
Experience Range in Required Skills: 4-6 Years.
Job Description: SAP MDM
Essential Skills: SAP MDM
Desirable Skills: SAP MDM
Responsibilities
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
