As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management. You will engage in investigations and work towards restoring services efficiently, ensuring a seamless experience for users and stakeholders alike. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Collaborate with cross-functional teams to ensure timely resolution of incidents and issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Familiarity with troubleshooting techniques for desktop environments.- Understanding of IT service management frameworks.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Responsibilities
As an IT Customer Service Representative, you will manage the delivery of IT production systems and services. Your typical day will involve driving incident management, addressing issues, and overseeing outage management. You will engage in investigations and work towards restoring services efficiently, ensuring a seamless experience for users and stakeholders alike. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in the documentation of processes and procedures to enhance team efficiency.- Collaborate with cross-functional teams to ensure timely resolution of incidents and issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Service Operations.- Familiarity with troubleshooting techniques for desktop environments.- Understanding of IT service management frameworks.- Ability to communicate effectively with diverse teams and stakeholders. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Hyderabad office.- A 15 years full time education is required.
Salary : Rs. 0.0 - Rs. 30,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
System Z - z/OS~System Z - Enterprise COBOL~IT IS_AMS_Mainframe_System_Software_Administration
Essential Skills:
Mainframe CICS system programmer Zos system admin,JCL,understanding of languages like COBOL, PLI, or Assembler ,ISPF
1 End to end Maintaining CICS 5.6 Region
2 CICS administration and support including problem analysis and resolution
3 Installing RSU maintenance for CICS and CICS related products
4 Upgrade in CICS and CICS related ISV products.
5 Significant involvement in upgrade of third party software products to new releases
6 Provide technical support of the mainframe infrastructure to provide high quality customer service and meet SLA expectations
7 CICS resource maintenance via BAS and RDO
8 Managing CICS workload via CICSPLEX
Responsibilities
Essential Skills:
Mainframe CICS system programmer Zos system admin,JCL,understanding of languages like COBOL, PLI, or Assembler ,ISPF
1 End to end Maintaining CICS 5.6 Region
2 CICS administration and support including problem analysis and resolution
3 Installing RSU maintenance for CICS and CICS related products
4 Upgrade in CICS and CICS related ISV products.
5 Significant involvement in upgrade of third party software products to new releases
6 Provide technical support of the mainframe infrastructure to provide high quality customer service and meet SLA expectations
7 CICS resource maintenance via BAS and RDO
8 Managing CICS workload via CICSPLEX
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Role Category :Programming & Design
Role :System Z - z/OS~System Z - Enterprise COBOL~IT IS_AMS_Mainframe_System_Software_Administration
The Senior Cloud Architect is responsible for defining, designing, and governing enterprise-scale cloud solutions across IaaS, PaaS, SaaS, and container platforms. This role leads cloud strategy, architecture patterns, security-by-design, and modernization initiatives (data, apps, identity), ensuring solutions are scalable, secure, resilient, and cost-optimized. The architect partners with product, security, and DevOps teams to deliver business outcomes with measurable value
Responsibilities
1) Cloud Strategy & Architecture
Own the cloud reference architecture, standards, and technology roadmap for Azure/AWS/GCP.
Define landing zones, network topology, and guardrails (policies, tagging, RBAC).
Establish multi-tenancy patterns, hybrid connectivity, and zero-trust principles.
2) Solution Design & Delivery
Design high-availability, DR-ready, and cost-efficient architectures (active-active/passive, RPO/RTO).
Architect microservices, event-driven, and serverless solutions (AKS/EKS/GKE, Functions/Lambda).
Govern API strategy (versioning, throttling, security), and integration patterns (OIDC/SAML/JWT).
3) Identity, Security & Compliance
Lead IAM/CIAM/WIAM architectures (Entra ID, OAuth2/OIDC, Conditional Access, B2C, Privileged Access).
Define security controls (CIS Benchmarks, workload identity, managed identities, KMS/Key Vault).
Implement DevSecOps practices, secure SDLC, vulnerability management, and compliance (ISO 27001, SOC 2, GDPR).
4) Platform Engineering & DevOps
Drive Infrastructure as Code (Terraform/Bicep/CloudFormation), GitOps (ArgoCD/Flux), and pipelines (Azure DevOps/GitHub Actions).
Define observability standards (logging, metrics, traces), SLOs/SLIs, and performance baselines.
Guide cost management (FinOps), rightsizing, reserved instances, and savings plans.
5) Data & Integration
Architect data platforms (Databricks/EMR/Spark, Synapse/BigQuery/Redshift) and ETL/ELT pipelines.
Design event streaming (Kafka/Event Hubs/Pub/Sub) and data security (PII masking, encryption).
6) Governance & Stakeholder Leadership
Chair Architecture Review Board (ARB) and approve solution designs.
Mentor engineers, coach squads, and enable Cloud CoE best practices.
Translate business goals into architectural blueprints and execution plans.
Salary : Rs. 2,00,000.0 - Rs. 28,00,000.0
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Python coding and ETL:
Python: min 6+ years of experience.
ETL : Min 3-4 Years of experience.
Packages: Proficient with Pandas, Numpy, SQLAlchemy, and other database-related packages.
Analytical Skills: Strong analytical and problem-solving abilities for troubleshooting and optimizing ETL processes.
Data Structures & OOP: Good understanding of data structures and object-oriented programming.
SQL & Databases: Proficiency in SQL and experience with databases like Oracle DB and MongoDB.
SFTP: Experience working with SFTP using Python.
APIs: Familiarity with Restful APIs, Python requests, and HTTP modules.
Data Handling: Strong skills in data cleaning, transformation, and manipulation.
Data Analysis: Ability to analyze large datasets, identify patterns or issues, and perform data validation to ensure quality and integrity.
Version Control: Proficiency with Git.
Responsibilities
Python coding and ETL:
Python: min 6+ years of experience.
ETL : Min 3-4 Years of experience.
Packages: Proficient with Pandas, Numpy, SQLAlchemy, and other database-related packages.
Analytical Skills: Strong analytical and problem-solving abilities for troubleshooting and optimizing ETL processes.
Data Structures & OOP: Good understanding of data structures and object-oriented programming.
SQL & Databases: Proficiency in SQL and experience with databases like Oracle DB and MongoDB.
SFTP: Experience working with SFTP using Python.
APIs: Familiarity with Restful APIs, Python requests, and HTTP modules.
Data Handling: Strong skills in data cleaning, transformation, and manipulation.
Data Analysis: Ability to analyze large datasets, identify patterns or issues, and perform data validation to ensure quality and integrity.
Version Control: Proficiency with Git.
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
Description Very strong GCP developer with strong knowledge on OpenShift , K8 and Docker
Very strong in Kubernetes concepts and corresponding configurations and development around API, Container Lifecycle , Storage , Security, Pods, Controllers, Services, Load Balancing, Networking ,Good knowledge of JAVA / J2EE.Description Very strong GCP developer with strong knowledge on OpenShift , K8 and Docker. Very strong in Kubernetes concepts and corresponding configurations and development around API, Container Lifecycle , Storage , Security, Pods, Controllers, Services, Load Balancing, Networking
Responsibilities
Description Very strong GCP developer with strong knowledge on OpenShift , K8 and Docker
Very strong in Kubernetes concepts and corresponding configurations and development around API, Container Lifecycle , Storage , Security, Pods, Controllers, Services, Load Balancing, Networking ,Good knowledge of JAVA / J2EE.Description Very strong GCP developer with strong knowledge on OpenShift , K8 and Docker. Very strong in Kubernetes concepts and corresponding configurations and development around API, Container Lifecycle , Storage , Security, Pods, Controllers, Services, Load Balancing, Networking
Salary : As per industry standard.
Industry :IT-Software / Software Services
Functional Area : IT Software - Application Programming , Maintenance
